Ex-User
End of an era: the fall of sugarbook
Where do I start? How about the good things? On the second note, no. But why? Sugarbook is so foreign that I do not recognize it anymore and the only reason I don't give it 1 star is due to the good memories I had in the past with Sugarbook. Now lets just talk about the present: Scammers The number of scammers making a living here is just disgusting. Notice how I use the word making a living? I notice it has always been the same individual creating burner account after burner account. They always insist on payment first before meet or give all sorts of excuse, it has always consistently been the same person. The one I encounter frequently is Angel Lyen Duasi, how do I know its her, can crosscheck her bank account she frequently give across all her burner account. I've no idea what's been done to curb her activity. Failure of profile verification Continuing from the above, what’s even more scary? Her profile is verified and Sugarbook intend to use verified profile to give user confidence when using Sugarbook, but no, profile verification is a massive failure. What in the world is this failure? I have resubbed premium, I tried to verify but unable to, hence I tried to contact the support team, I have not been able to use Sugarbook until I am verified but I do not see your support team replying to my email. Support Continuation from the above, I don’t even know if your support team exist? Or are they busy scrolling through tik tok and rotting their brain or whatever that’s left of it? Or are your support team working with scammers? I’ve no idea, why you keep people like this on your payroll. A word of advice? Micromanage if you have to.. Streaming Oh! It is streaming now? Streaming and Sugardating? I can never make a sentence with those 2 words together, oh wait I just did, but it does not go along well. What happened to discreet dating? What happened? Sugarbook is no different than Bigo or God knows whatever streaming services out there. Maybe you, yes you, admin slash founder slash whomever forgot that most are here not for the bullshit of streaming but just pure sugar dating experience. Clunky app & lagging on web browser Don’t even get me started on this, what in the hell is wrong with you guys? Ever heard of the phrase, if it is not broken do not fix it? The older web browsing & app browsing was so simple yet smooth but ultimately, serves its purpose, what have you descend into? In the name of update and bringing something new to users, the website has gone to the dogs. I cannot scroll more than 3 pages of profiles down before it lags, this is even worst on web browser, I cannot even open more than 2 tabs before it lags. Seriously? Do you have society rejects as your staff? Lastly, please don’t bother to reply this review with your auto generated response. If I have to sum my experience, I placed no expectations but God, did you reach a new low, you made me disappointed.
Response from sugarbook.comJan 14, 2026
Thank you for taking the time to share your detailed feedback. We’re so sorry to hear about your experience and understand your concerns. Please be assured that we are continuously working hard to improve the platform, strengthen verification processes, and enhance overall performance. Your input is valuable and will help guide our ongoing improvements.