Lori Feld O.
Fraudulent Sales Practices
I was upsold an additional product in the cart, and it was not the product I received. The photo in Shopify is a 33.8 ounce product, but they shipped a 9 ounce. After contacting them, simply asking for them to take some responsibility and pay for the return shipping on that product only, they placed the blame on me. When I kindly pointed out their issue in their system, they ghosted me. Will never buy from them again.
Response from StyleruleDec 1, 2025
Dear Valued Customer, Thank you for taking the time to provide feedback on your experience. Our goal is to always provide you with a stellar customer experience, and we appreciate all feedback as we continually work toward improving our products and services. Regarding your inquiry, we can confirm that we sent a return label so that you can return the smaller product at no cost to you. Please check. Thanks again for the feedback and we hope to serve you again in the future. Best regards, Team Stylerule