StylemixThemesReviews of stylemixthemes.com

Response from StylemixThemesJul 28, 2025

Hi there! We are truly sorry to hear about the incredibly frustrating experience you've had with your app project and the significant loss of time and money. We understand your anger and disappointment. However, it seems there might be a misunderstanding regarding the company you are dealing with. Based on your description, particularly mentioning a 'customization team' in the context, it sounds like you might be referring to STYLEMIX.NET. We are STYLEMIXTHEMES.COM, and we want to clarify that we do not provide app customization services. Our focus is on developing and selling WordPress themes and plugins. We hope this clarification helps you direct your concerns to the correct entity to resolve your situation. Best regards,

Response from StylemixThemesJul 14, 2025

Hi! Thank you for your comment and the rating you gave to the MasterStudy theme. We take such feedback very seriously and would really like to understand what negatively impacted your experience. Could you please clarify what led to this unfavorable opinion? We’d be grateful for any details that could help us investigate the issue and improve your experience. Best regards,

Response from StylemixThemesDec 26, 2024

Dear User, Thank you for bringing this to our attention! Please take a closer look at the pricing during checkout. The subtotal will display the original cost, but the discount is applied in the final total below. Kindly try again to confirm the discounted price. This is the only report we've received about this issue, so it might be a temporary glitch. To troubleshoot, please refresh your browser, try another one, or use incognito mode. Once your purchase is complete, you can activate premium support and create a ticket using this link: https://support.stylemixthemes.com/tickets/new Alternatively, you can reach out to the plugin support team via WordPress.org or the theme’s support tab on ThemeForest. If you could share more details about the issue you’re experiencing, that would be super helpful. We’re here to ensure everything goes smoothly! 😊 Thank you for your understanding and patience.

Response from StylemixThemesNov 18, 2024

Hello, Thank you for taking the time to share your experience. First, I want to sincerely apologize for the challenges you’ve faced while using MasterStudy LMS. We truly understand how frustrating it can be to deal with ongoing issues, especially when you’re trying to manage a website efficiently. I’m glad to hear that Eric was able to provide some help and find a temporary solution—your kind words about his efforts mean a lot to us. However, I’m deeply sorry that the overall experience has not met your expectations. It’s clear that the issues with deprecated widgets, persistent bugs, and the complexity of fixes have been a significant source of frustration. Please know that we take feedback like yours seriously, and it drives us to improve. As you’ve rightly noted, MasterStudy LMS is a robust and complex platform, and while we test thoroughly before each release, issues can sometimes arise in live environments due to diverse setups and compatibility challenges. That said, our team is continuously working to enhance the plugin and theme, address bugs, and simplify processes for users like you. We genuinely hope to turn your experience around. If you have an active support period, we encourage you to create a ticket so we can assist you directly. If not, please reach out to us on the support forums on WordPress.org or ThemeForest—we’re here to help in any way we can. Once again, I’m truly sorry for the difficulties you’ve encountered, and I hope we can regain your trust as we work to make MasterStudy better for all our users. Thank you for giving us the chance to address your concerns. Best Regards MasterStudy LMS team Stylemixthemes

Response from StylemixThemesNov 18, 2024

I am truly sorry to hear about your frustration with our customer service. While our response time is typically 1-2 business days, higher ticket volumes can occasionally cause delays. Your feedback is very important to us, and we deeply regret the inconvenience this has caused. We genuinely want to make things right. If you have an active support period, please create a ticket so we can assist you directly. If not, you’re welcome to reach out on the WordPress.org or ThemeForest support forums—we’re here to help however we can. Thank you for sharing your concerns, and we hope to regain your trust as we continue to improve Stylemix Products and our support services.

Response from StylemixThemesNov 18, 2024

We’re very sorry to hear about your frustration. If your system meets the requirements and both the theme and plugins are up to date, there shouldn’t be any issues. However, if you’re experiencing problems, please don’t hesitate to reach out to us. You can create a ticket through our support system, or contact us on WordPress.org or ThemeForest—we’re here to help. We truly hope to address any concerns you have and change your opinion about our product and service. Thank you for giving us the chance to assist you!

Response from StylemixThemesNov 18, 2024

We’re sorry to hear about the experience you had. If you still need any assistance with eRoom Pro, we’re here and ready to help. We truly value your feedback and would love the chance to turn your opinion around. Please let us know how we can assist!

Response from StylemixThemesNov 18, 2024

Dear Abdul Rehman, Thank you for getting in touch, and I truly appreciate your patience as we address your concerns regarding the affiliate payment. I have reviewed your account history, and it appears that a payment was made to you in January. Could you kindly confirm if this is the payment you are referring to? Or, if there is another product affiliation you are expecting payment for, please let us know so we can ensure everything is in order. Could you kindly provide more detailed information regarding which specific product or transaction you are referring to so we can ensure that we review and process the correct payment for you? We're committed to resolving this for you and hope to clear up any confusion so we can continue working together smoothly. Additionally, I’ve previously contacted you via email, and I would really appreciate it if you could reply so we can continue this communication and resolve the matter as quickly as possible. Looking forward to your response and hoping we can improve your experience with us. Best regards, StylemixThemes team