StussyReviews of stussy.com

Inaccurate sizing - ordered a tracksuit in size XS, the top is too small and short on the body/arms and the trousers are almost oversized (I am a womens UK8-10). Usually its the opposite for me and I am a size up on the bottom. I checked the sizing guide online but doesn’t match up to what I received so now I have to pay international return postage because of this.

If I remember correctly, Stussy was originally made on a beach which the creator signed people t-shirts, his signature looked so good that he started a brand and now it's a statement of attitude of streetwear.

UK buyers beware - stussy.co.uk is NOT a UK website despite its domain, being in £, in English, etc. I ordered a pair of Huarache shoes size 9 assuming this was a UK site but was sent a US 9 (UK 8) & had to pay international shipping to return. Total cost to me of them sending the wrong size of £22.50, no acceptance of any responsibility on their part. Maybe I should have read the returns policy (site was closed before the drop & then everything selling out in moments, so not exactly practical). This is not a scam, it’s just lousy customer service & a really poor online experience from a global brand. It’s all fine when people want your brand, but Stussy will have no customer loyalty with an approach like this. Poor.

I ordered a limited edition shoe. So far so good. At the time of delivery of the parcel, the non-existent address event appears in the courier's tracking. I will immediately contact stussy's customer service, which tells me that it is the fault of the courier and that the package will be sent back and that I will receive a refund. To understand how it was possible that the courier had not found the address, despite the correct contact, and magically it turns out that Stussy had not entered my house number! At this point I get even more nervous, because previously they had blamed the courier, who had none at all. They simply have people so incapable that they can't even copy an address completely. I thank DPD who managed to add the house number and continued the delivery. DO NOT PURCHASE from this shop, in my case they forgot the house number, next time they could forget the whole street ...

Absolutely the worst website to exist. They shut the website down before the release instead of just adding the product onto the website. I go to add the item to cart and the button is doing NOTHING. After tapping about a million times it finally adds to cart and places me in a line for 5 mins just to say sold out, yea no wonder I was tapping the add to cart button for the first 5 mins!!

Sito molto bello con vestiti stussy originali e con spedizione non troppo costosa. Ho preso una felpa e mi è arrivata dopo neanche una settimana.Piu che consigliato

I ordered a longsleeve stussy shirt with dragons on the back. What i got was entirely different from what i ordered. I tried to contact with their customer service but I still don't get a response. This is unacceptable! I got the wrong order and can't even send it back for a refund?! I'm never buying anything from that site again!

Total ripoff. Ordered a size m, got xxl. Won't answer emails. Beware of online purchasing. No customer service