Stuff4CraftsReviews of stuff4crafts.com

Ordered a fabric cutter a month ago never got the fabric cutter i have called them no answer emailed no answer no tracking number nothing these people are just taking money from people. DONT ORDER FROM STUFF4CRAFTS.. The worst business ever!!!

Easily the worst customer service I have ever experienced. It appears to be run by pretty incompetent people. Their site has an error where you can view no history of your order even though you got an email confirmation and charged. The customer service phone number appears to be a dummy line, you get an automated message no matter how many times you call. I wish I would have looked up reviews on this site, I would have discovered how bad of a business they are. I am currently working through Paypal to handle my dispute since hey never reply to emails, and amazingly (but not unsurprisingly given they never answer your emails), they seem to miraculously reply when you dispute your charge in PayPal. I have a network of friends who spends hundreds of dollars on supplies like this per month and I have warned them never to buy from these guys ever so they are steering clear. I am fortunate I spent a small amount because I wanted to see how fast they ship and how good the customer service was if there was an issue. They failed at both. Note to the business: Customer Service is how you grow niche businesses like this. Maybe you should work on that. Worst business on the internet. Don’t waste your time or money. If you have to go through a PayPal Dispute for them to actually acknowledge your issue, it isn’t worth your money or the headache.

I placed an order with them 10 days ago. Although, I did receive an email confirming my order, it wasn't until I emailed them asking when to expect the shipment that they printed the label. Eight hours after I inquired when to expect my package, I received a notification that they had just begun the process to ship it. Buyer beware, if you order from them it will take them 10 days and an email from you asking if they will actually ship the stuff they already took your money for.

I sent an email to check the status of my order and email address that was provided was not valid. I will be calling my bank to cancel. Very disappointed. Ordered several packs of coasters that I need now.

I bought 250 sheets of paper Neenah white on Amazon Stuff4 Crafts. I started to use the paper. I then took the label off to save it for the next time I needed to order it . I noticed that I only received 125 sheets. I contacted them and they said it was a mistake in the ad. I was unable to return the paper because I opened it and they refused to send the paper missing paper which I paid for. Needless to say I am extremely disappointed in the way they handled the matter, the time it took to get a response and their refusal to make good on what I purchased. I will not order anything from them again. Make sure what you order from them is correct. Their customer service leaves a lot to be desired. Jackie

Enough said.

I ordered a very small package of clips for protective covers on my couch. It has been ten days now and waiting. It could be sent in a very small envelope for maybe a dollar shipping. It costs me $3.49 shipping for a $3.76 item.But I need them. I see you claim you are in the USA according to your website. I can tell you NOT. I am looking at it now. No address for your company. You have a toll free number. I suspect taking this long means it comes from China. Please show us where your address is at on your website.

What sort of company changes someones order and ships without buyers permission first? The worst. I ordered 3 packs of hot glue sticks to make the shipping cost worth it. They changed the quantity to 2 and shipped without contacting me or anything resulting me wasting money on shipping. Edit after comment added: That's a whole lot of bull. Even a PayPal despute was opened in attempt for conpensation making it as easy as possible for you to conpensate and you declined. Case closed as it's a invalid reason for a refund through PayPal. Automatic or not changes nothing.