Stuff4CraftsReviews of stuff4crafts.com

Very unhappy with dealing with this company. I received wrong item and wanted to exchange it but that didn't happen. I had to sent them account number, then they wanted a picture of packing slip, then I had to send them a picture of the product. Then I sent it back for a refund and again I had to send them the info on it. I had to also email them several times to get them to refund it back. It was ridiculous what I had to go through. Not a good way of doing business.

I contacted Stuff 4 Crafts through their "Contact Us" button on the website regarding an issue with my order. I need to return some items and requested a return authorization number on Jan 21. It is now Jan 28 and I am still waiting to hear back from them. Not impressed with customer service (or lack of)...

I ordered 3 Boye 1.75” Aluminum Stitch holders for miniature knitting. I already had one so I thought these would be of the same quality/design. The tip of my original Boye Stitch holder was rounded and smooth, making it easy to transfer my stitches from needle to holder. The tips on each of these holders were simply cut off perpendicularly making them useless. The tips pulled at my yarn making the whole process frustrating. I tried to smooth them with fine sandpaper to no avail. Finally gave up : (

I bought 13 packs of card stock, baseball card size (2.5 inches x 3.5 inches). I bought the heavy stock, 100lb, 25 cards per pack. What I got was clearly, obviously half the weight. In other words, it was not 100lb but more like 50 or 60lb. I know this because it was extremely flimsy and I’ve purchased this exact product from a different vendor and it was correct before; this was clearly not the right product. I explained all of this and even sent pictures comparing it to old stock I still have to illustrate the problem and all the customer service woman said is I can send it back registered mail at my expense and maybe after a few weeks I’ll get a refund, minus my shipping expenses! That is outrageous. The product being wrong may not be their fault, and I said as much, but there is no effort on their part to make it right. No replacement offered, no free return shipping, no discount, nothing. It’s like it’s my fault and I’m inconveniencing them. Absolutely horrendous customer service and attitude. Their product is wrong, plain and simple, and they aren’t making an effort to make it right. I would clearly never recommend this business to anyone and clearly stay away. They are horrible and miserable.

the batting I ordered did not shrink and harden as advertised and when I complained I was told they could not help, that I could contact the manufacturer (with no contact info given)> Very disappointed. Will not use again.

Had a problem, customer service good, but they didn't follow through on their promise and my order did not arrive in time.

Their check out procedure does not reveal all hidden costs Extra shipping shows up on your bank account but nowhere on an invoice I Will not buy from them again

Beware! They are a third-party seller through Walmart.com. They advertised Elizabeth Hartman’s Fancy Forest First Edition book, and they send me the second edition instead. There is a $10 price difference but they still try and argue that they sent the right book and blames Walmart. Walmart reviewed my order and granted a full refund along with the $5 shipping expense Stuff4Crafts was trying to charge.