StudyfetchStudyFetch is an AI-powered learning platform that transforms course materials (PDFs, videos, lectures) into interactive study tools like notes, flashcards, quizzes, and practice tests, featuring an AI tutor (Spark.e) for instant help, creating a personalized, efficient study experience and saving students significant time. It allows users to upload various formats, get summaries, ask questions about content, and even generates videos or podcasts for niche topics.
Studyfetch (studyfetch.com) has 299 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Education Services · Washington, District of Columbia
Excellent
Education Services · Colorado Springs, Colorado
Excellent
Education Services · Harrisburg, North Carolina
Excellent
Education Services · Rockville, Maryland
Excellent
Showing 55 reviews with 1 star · Clear filters
Stefano Bonomi B.
Subscribed the annual premium version, didn't work, didn't make any effort to help (they said that from their side everything was smooth after I paid..), didn't receive back my money. Worst service and support ever!!
Response from StudyfetchFeb 6, 2024
We are truly sorry for the trouble you've experienced. Please send us an email with your details to me at [email protected], and I'll ensure your refund is processed promptly.
Nuno N.
Hi! at this precise point and moment I am in a "live lesson" online and the app is not working... I record a couple ou seconds then it makes some notes and sops. I have to send that piece to my list and stop the recording otherwise noting works in the page... Then i have to return to "live" option and strat recording again for a couple of more seconds. As the lesson is about 2 hours long it is not possible to continue like this. Only 30 minutes of lecture and i have already gave up. It would be a goos idea but it doesn't work...
darrell B.
Keeps turning my English uploads into Spanish notes when I have my settings for English!
Response from StudyfetchJan 30, 2024
Hi Darrell, I'm sorry for the inconvenience caused. We have fixed the issue with the language. Please try uploading your English notes again. Thank you for your patience, and please email me at [email protected] if you are having any issues, and we will fix them as soon as possible. Kind Regards, StudyFetch Team
Sash R.
I would give this app a minus star but it's impossible. This app is defective, it just stops working and does not deliver. The worse is they do not even have an interactive chat to communicate with them. When I needed to use it for an important matter, it stopped working nomatter how I waited and restarted the computer. I then requested a refund because I coudl not use the app when I needed it, and their great advise was to restart the computer. THEY REFUSED TO GIVE ME A REFUND and just told me to go and unsuscribe. WORST SERVICE EVER. WORST APP EVER. DO NOT BUY.
Response from StudyfetchJan 30, 2024
Hello, I apologize for the inconvenience you experienced. We were dealing with very high traffic, which impacted our site's performance. However, I'm pleased to inform you that these issues have now been fully resolved. Understanding the frustration this has caused, we would like to offer you compensation for the affected month, so please email me your account email at [email protected]. You can continue using the app during this period. We value your satisfaction and are committed to ensuring a better experience moving forward. Kind Regards, StudyFetch Team
Kyaroru S.
I have paid but do not get any service or access. I have already sent an email to support but have not gotten any response. The chatbot also does not work. Please follow up.
Response from StudyfetchJan 24, 2024
Hi Kyaroru, I apologize for the inconvenience. Please email [email protected], and we will immediately attend to your issue. We have recently resolved the glitch caused by high traffic on our site.
Anna H.
StudyFetch does not or cannot do everything it claims to do. I have paid for the live recording and live note-taking aspect, and it glitches every time, stopping and not restarting 30 seconds into the recording.
Response from StudyfetchJan 24, 2024
Hello Anna, Thank you so much for your interest in StudyFetch. We've fixed the recent high-traffic issues affecting our live lectures. If you are still experiencing these issues, please email [email protected], and I will attend to the problem immediately.
furcio
Good concept, but bad implementation. Many central functions work only from time to time or simply don´t work. It should not be put into the market and offer paid subscriptions until it works propperly. I will be happy to change my review once it gets fixed.
Response from StudyfetchJan 24, 2024
Hello, We sincerely apologize for any inconvenience caused. Due to high traffic, we've been actively resolving numerous bugs and issues. Your patience and feedback are greatly appreciated and assist in our improvement. Many of these issues have been fixed, but for any additional support, please don't hesitate to reach out to me directly at [email protected].