StudiopavReviews of studiopav.com

Be a big fat 0, if I could opt for it.  🤬 My credit card still battling with them for VVIP and concert ticket for Big Ocean, London 05/05/26, which they emailed to say cancelled! Numpties!  They even have the nerve to advise my bank that services had been fulfilled and wanting the money returned to them. Just as well I keep emails and records.   What's even bemusing to me, is that they issued a survey last week, asking for my views about them.  😂 This is by no means a reflection on Big Ocean.

Didn’t got my money back from the cancelled big ocean concert. I will never buy tickets from studio pav again! Sad that I can’t see my idols but I will not support this anymore.

Atrocious customer service. I have waited months for my VVIP package pictures promised. When I sent an inquiry no reply. Sent another no reply. Messaged them on Instagram nothing. Sent in a form via their official page nothing. I have requested a refund at this stage since it's almost been a year since the concert and haven't received my photos. The first refund request I didn't get a reply to sent another one today, but with this track record I doubt I'll get any replies. Don't buy tickets or additional services packages from them. They are a borderline scam.

the worst ever side to buy tickets from! hopefully never again

worst experience ever, they messed up times and added 50 euros of taxes on top of the price that already had taxes, they are not transparent nor trusting

They treat their paying customers like they are bad children rather than the ones literally paying to be there. Extremely disrespectful to the fans and often the artist. They also started changing policies after purchasing and over charging. They used to be a decent tour company but now they are just trying to squeeze as much money out of fans as they can.

It was my first time buying tickets from them, I started at around 3P.M. because the time advertised was 4P.M. CEST, but then timezones changed and it was supposed to be 3P.M. CET. They never clarified it. So, I joined 1 hour queue. After that 1 hour queue for tickets, the page refreshed and brought me to main page instead of to buy tickets... and I did that through their website. I was redirected there, waited for 1hr for nothing. Had to find another website to buy the tickets. I accidently overpaid due to language barrier. Then when I tried buying tickets for VVIP benefits on their website, I was already pasting my credit card info and then I got a window say "Sold out", even though its been few minutes since the sale started. Other people had pre-sale and it said sold out, but they said they would restock it so I thought I would have a chance. I did, but it was taken from my cart when I was about to pay.. mind you other websites do not do that... like p1harmonyvip.com or 82hello, they reserve benefits at least for 2 minutes. Here tho? They dont care. Some people even paid and didn't get them. Some people didn't get it because payment process took long. Ridiculous. I never felt so stressed in my life buying tickets.. whole experience was ruined.. not to mention miscommunication with whole ticket announcements, false times, then also changing times, informing last minute on their Instagram stories. Not even coming forward with a statement now.

If I could I would rate zero stars. Trying to buy p1harmony concert tickets for Europe was the worst experience ever, and I end up with nothing. The disorganization and miscommunication were on another level. Small venues even If the demand was super high, unclear or not existent infos about the tickets, different prices than the one that were announced, also people who thought that their purchase end up well but in the end got no tickets, VIP tickets who were already sold out just because of you awful early access policy. You better change your whole organization couse like this it's a complete mess