StudentuniverseReviews of studentuniverse.com

Avoid StudentUniverse in Australia. They just set up their website 3 months ago and tries to steal your full personal details. Rather than saying upfront that people who are not students and under 30s don't qualify, they force you to register a login and asks for your full passport name first and a host of very private info, and then tell you "you don't qualify because the AIRLINES say so". What B@#$S... which Airline in Australia discriminate? Only the travel agencies does that. Keep away at all cost. Read the other reviews here.

after you enter your information they then tell you that they need a copy of your ipictured identification. F*** THAT. theyre telling you they are going to do IDENTITY THEFT AND USE YOUR I.D. AND IF YOU GIVE THE INFORMATION TO THEM THEN YOU ARE ABETTING THE STUPIDITY. THIS MUST BE SOME CHINESE SCAM TO GET YOUR IDENTITY. DON'T DO IT. DON'T DO IT. MOMONDO SHOULD KICK THEM OFF.

They are kind of cheating. They are a fraud company looting money from people . If you want to lose your money so you can go with StudentUniverse. They loot $1200 from me. I so regret when I booked ticket from them. Don't do book ticket from this scam operation buyer beware if you don't lose your money. They only want your money and are done with you once they have it, greedy selfish shady operators. My lesson tells everybody to avoid them for your safety. They just want to hurt your wallet and your bank. Doesnt get any worse than this. Stay away from Studentuniverse to protect your money.

I had booked a trip to Paris last year and they cancelled my flight and would only give me alternate dates that would not fit my schedule. I had to call them several times before I was refunded my cost of the flight. Of course it was only a couple of weeks until I needed to be there so I had to pay double for another flight on the airline. Awful service....would never use them again

This is the worst Travel Agency on the earth. STAY AWAY FROM THIS TRAVEL AGENCY. THEY ARE FRAUD AND VERY UN-PROFESSIONAL PEOPLE. THEY ARE LIARS AND ARE NOT HELPFUL AT ALL. I BOOKED FLIGHTS THROUGH THEIR WEBSITE AND HAD TO CANCEL OUR FLIGHT DUE TO A MEDICAL EMERGENCY. THEY DID NOT HELP ME AT ALL. EVERY DAY THEY USED TO TELL ME A NEW LIE. I HAD TO CALL THEM SEVERAL TIMES IN A WEEK AND ALL THE TIME I WAS TOLD A LIE. THEY TOLD ME THAT THEY ARE TAKING OF THE ISSUE, HOWEVER, IN REALITY THEY WERE NOT DOING ANY THING. I FOUND OUT WHEN I DIRECTLY GOT IN TOUCH WITH THE AIRLINE AND THE AIRLINE TOLD ME THAT THEY ARE LYING AND WHATEVER THEY ARE SAYING IS NOT TRUE. STUDENT UNIVERSE CONTINUOUSLY PUT THE BLAME ON THE AIRLINE AND ALWAYS SAID THAT THE AIRLINE IS NOT RESPONDING. LATER, I FOUND OUT THAT IT WAS A BIG LIE. THE AIRLINE WAS VERY SUPPORTIVE, HOWEVER STUDENT UNIVERSE WAS NOT TAKING THE APPROPRIATE MEASURE TO SOLVE THE ISSUE. THE STAFF IS VERY UNPROFESSIONAL, THEY TELL YOU LIE AFTER LIE AND KEEP YOU WAITING. THEY WASTED A LOT OF MY TIME AND I TRUSTED THEM FIRST. LATER, I FOUND OUT THAT IT WAS A SCAM. THEY WERE TRYING TO STEAL THE MONEY, WHICH THEY DID. STAY AWAY AND I RECOMMEND TO USE ANY OTHER TRAVEL AGENCY, BUT NOT THESE PEOPLE. THEY ARE EXTREMELY UNPROFESSIONAL. THEY WILL PLAY WITH YOUR MIND, TIME AND PLANS.

FURIOUS! This company charged my debit card and took my money from my bank, then sent a threatening email for me to send further photographic evidence of my bank card and ID before issuing my ticket. Now i will have to wait for them to refund me my money up to 7 working days. I have never in my long history of dealing with travel agents experienced something as bad as this! UTTER NONSENSE! AVOID THIS COMPANY!

Terrible!! I booked two tickets for my parents from Tampa to Paris with a connection in Atlanta. For some reason StudentUniverse didn't book the flight from Tampa to Atlanta (despite that they sent me a ticket with a confirmation number) and they failed to call or email me. My parents didn't know that their flight wasn't booked until they got to the airport. They were lucky that a Delta personnel was able to book them on the same flight to Atlanta.

Great start, terrible overall. The service was scattered at best. Had to call twice only to realize that because of a mistake and miscommunication on their part I had to buy a whole new flight ticket on my own. My total trip should have cost $481 for airfare but to "re-accommodate" it would have cost me over a grand. Unbelievable still was how non chalant they were about the situation and how quickly they turned their back to the customer. Will not be dealing with them again as they are uncoordinated, unprofessional, and in all honesty not the cheapest flight searching service out there.