Studentuniverse Reviews | Read Customer Reviews of studentuniverse.com

StudentuniverseReviews of studentuniverse.com

3.8682 reviews
Travel Agencies

Studentuniverse

About Studentuniverse

StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including United Airlines, British Airways, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015.

Studentuniverse (studentuniverse.com) has 682 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: studentuniverse.com
Website: studentuniverse.com
Category: Travel Agencies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 22% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Studentuniverse reviews

Showing 21 reviews with 2 stars · Clear filters

Olivier B.
Sep 15, 2022
Pricing issue on the website
Hi, why when I try to book a flight the final price is always double than the advertised one?
Response from StudentuniverseSep 15, 2022
Hi, could you try the following options: 1. switch to another device (or web/app), 2. double check the number of passengers is one, 3. log in your account and search again? If you still encounter the same issue, feel free to record your screen and share it to [email protected], and we will look into the issue. You could request a promo code as appreciation from us!
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Angelina W.
Apr 29, 2022
No discount
I wasn't able to use my discount codes at check out.
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UH
Mar 9, 2022
Not very trustworthy company
Not very trustworthy company. They do offer good deals but when u need to change to take advantage and overcharge the online prices
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Sg
Feb 17, 2022
My student verification wasn't loading
My student verification wasn't loading, and every time after selecting a flight the price increased by over 30%
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Boe T.
Nov 7, 2021
Had a bad experience using the app it…
Had a bad experience using the app it wouldn’t let me purchase on there. It kept saying the expiration date on my card wasn’t valid but it is. I used a different card and that wouldn’t work either I had to go online.
Response from StudentuniverseNov 8, 2021
Hi there, we're sorry about that! We let our app team know, and reached out to you directly in case there's anything else we can do to help.
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Michael P.
Oct 21, 2021
I have the student prime account and on…
I have the student prime account and on both flights I booked they shown a -$50 discount on the total. When the money went out of my account it charged me the full price for both tickets
Response from StudentuniverseOct 22, 2021
Hi there, we're sorry about the confusion. The discount comes as a refund back to your card post-purchase—just check your account statement and you will see that the discount has been credited back to you :) We've reached out directly, feel free to reach back out if you have any further questions!
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Anthony Sunday Wilson J.
Oct 13, 2021
Execellente customer servicios
Execellente customer servicios
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meekmillonfleek
Oct 1, 2021
Tried making payment with my own card…
Tried making payment with my own card but it didn’t go through.
Response from StudentuniverseOct 4, 2021
Hi there, we apologize for that! We couldn't find a match for the card information you provided, which is why our system couldn't process your reservation. We reached out directly, if you need any more help feel free to reach out.
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