StrolleriaReviews of strolleria.com

Never received my package and their communication it’s poor, they are not helping solving this problem, despite the fact that I even bought insurance

The customer service team was so helpful on my journey! I had no idea where to start and they pointed me to some awesome blogs that narrowed down to a few top picks. Once I was between a few they were super quick to respond and explain the true differences. I finally placed an order on a Wednesday and it was at my doorstep by Friday that same week!!

I ordered a stroller for $130, they canceled it and said my card was flagged as fraud randomly. When I checked I saw the transaction pending/taken on my card and several days later checked my statement again and I got a refund form them. So I dont believe it was flagged as fraud. They said I can repurchase the stroller but when I looked they relisted the stroller up by $1,000. They must have listed it as a wrong price and lied about the fraud to cover their mistake. The whole scenario rubbed me wrong way. But luckily I was able to find the same stroller as an open box on goodbuybaby for over 75% off! Strolleria is ridiculous and not an honest company. I would not recommend them.

Shady marketing tactics to attract customers Very simple: they lower the price of the products, so you purchase it, they cancel and offer a coupon. DON'T WASTE YOUR TIME WITH THIS COMPANY. We bought a travel system at a great price, we returned a previous one we bought from them because we don't need 2, then, they canceled our purchase alleging "pricing Error" and offered a coupon. net net, we had a loss because we returned our previous travel system trusting on those amateurs.

DO NOT order from these con artists! There are much better reputable sellers out there. If there are any issues with your order, these slimy people will weasel their way out and make it impossible to cancel your order. I made a mistake ordering an accessory to a stroller here instead of ordering direct from the manufacturer to save on shipping costs. They did not tell me at the time of order that the order would be delayed for 6 weeks. When they reached out, they promised a mid July delivery. I did not complain because I had a trip scheduled for the end of July where I would need this accessory. However as the trip date neared, I reached out again for the status and they said it’s dependent upon the manufacturer. They didn’t even have the item on hand. When I asked to cancel the order, they refused to and stopped responding. Terrible customer service TLDR: don’t order here, use someone else. If there’s anything wrong, support is nonexistent.