StreetwearOfficialReviews of streetwearofficial.com

Response from StreetwearOfficialMay 20, 2022

Hello Kevin, We work hard to satisfy and guarantee a positive experience for our customers. We are sorry if you were not happy with your recent experience with us. I checked your order and it was shipped within the stated timeframe . Please note that due to our products being made to order there is a lead time, which is the 7-10 processing and handling days before the actual delivery phase of the shipment. Please also note that weekends and Holidays are excluded from the business days as we do not operate on the weekends and Holidays. Nonetheless, your satisfaction matters most to us. We want to find a way to turn your negative review into a good one. Please email us at [email protected] or feel free to contact us at 888-820-4028. Best, Diadem Customer Care Associate

Response from StreetwearOfficialMay 20, 2022

Hello Jay We work hard to satisfy and guarantee a positive experience for our customers. We are sorry if you were not happy with your purchase and experience. Your satisfaction matters most to us, so please allow us to investigate the issue, and find a way to fix it. We want to find a way to turn your negative experience into a good and satisfying one. Please email us at [email protected] or feel free to contact us at 888-820-4028. Best, Diadem Customer Care Associate

Response from StreetwearOfficialMay 13, 2022

Hello Fernando, We are not sure how you got the survey form; there was a chance that it was sent by mistake or it was intended for an old purchase you made with us. Anyway, we sincerely apologize for the inconvenience. Based on our record, your order is currently in production but will be out soon! Please note that due to our products being made to order there is a lead time, which is the 7-10 processing and handling days before the actual delivery phase of the shipment. Please also note that weekends and Holidays are excluded from the business days as we do not operate on the weekends and Holidays. We will make sure to email and/or text you the tracking information as soon as your order has shipped. Is there anything we can do to turn your negative review into a positive one? Please let us know, customer satisfaction is our main goal! Please email us at [email protected] or feel free to contact us at 888-820-4028. Thank you. Diadem Customer Care Associate