Andrea P.
everything ok
everything ok

Streetbeat is a trading platform that brings a hedge-fund trading experience for retail traders. Streetbeat provides users with individualized trading strategies offering daily, weekly, and long-term pre-selected opportunities.
Old Streetbeat Beta App (streetbeat.com) has 63 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · Irvine, California
Excellent

Investments & Wealth · Calabasas, California
Excellent

Investments & Wealth · Orange, California
Excellent
63 approved reviews, newest moderated first
Andrea P.
everything ok
Due D.
I set up my account and paid for a subscription after reading several positive reviews about the site. The service's marketing presentation made it seem almost too good to be true. Unfortunately, as is usually the case, it is too good to be true. Clue #1 - there is no functioning technical support or customer service link. Clicking the link for "Help Center" in your account view takes you back to the sign in page, basically kicking you out the subscriber activity page. There is no Help Center: not clear there ever was. Clue #2 - there's an address listed at the bottom of the main Streetbeat page, but no email contact address, and no phone number. (I used "GetHuman.com" to find a phone number but Streetbeat never responded to my repeated request for them to contact me about my many questions. When those went unanswered for several days, I contacted them for a full refund. Ghosted. Clue #3: I researched complaints against the site and found many subscribers explaining it is very difficult to get their broker-partner, Alpaca Securities LLC, to transfer your money to your linked bank account when you request it. Clue #4: withdrawals from your Alpaca Securities LLC account via ACAT (Automated Customer Account Transfer) cost a whopping $100. Protect your money and your stress level. Find a competitor that is above-board and trusted by its customers.
Response from Old Streetbeat Beta AppSep 18, 2025
Thank you for taking the time to share such detailed feedback. We do have a Help Center and a support team, but it’s clear from your description that something didn’t work as it should. The customer support contact is [email protected] and you can find our FAQ here on our website: https://streetbeat.com/en/individuals Regarding withdrawals: your funds always remain with our broker-partner, Alpaca Securities LLC, which is a regulated U.S. broker-dealer and member of FINRA/SIPC. ACH withdrawals from Alpaca to your linked bank account are free. Only outgoing ACAT transfers, which are optional and used for moving your account to another broker, carry a $100 industry-standard fee. I completely understand your concerns and want to resolve them. If you still need help with your account or a refund request, please email [email protected]
Piotr K.
App sucks. Promised great returns and had loses, while withdrawals are not possible. Stick with reliable competitors
Response from Old Streetbeat Beta AppJun 24, 2025
Thanks for your review. To clarify, any return figures shown in the app—whether historical, projected, or based on probabilities—are hypothetical and for illustrative purposes only. They’re not guarantees of future performance. Withdrawals are fully supported, and you can transfer your funds back to your bank account at any time. If you faced a specific issue, our support team is ready to help at [email protected] We appreciate your input and are always working to improve.
Consumer
I have been able to withdraw small amounts through their AI portfolio but my manual trading account is locked and won’t even appear on when I click on it. I’m taking all of my money out and never using again. I’ve sent 3 emails and no response. Do not use this app.
Response from Old Streetbeat Beta AppDec 12, 2024
Hi, thank you for your review. Please make sure to email at [email protected] in order for us to help you.
Gerardo
Salve ho proceduto con la chiusura dell’account visto che non l’utilizzavo dall’apertura nel 2022, ho provato a contattare il supporto tramite mail di iscrizione, ma mi hanno risposto che non risulta nessuna mail associato ad un account, volevo solo sapere visto che non avevo nessun fondo, si sono maturati dei costi che non mi sono stati notificati ? Come posso sapere se dovevo pagare delle commissioni, mi venivano richieste nel momento della chiasura ? Spero che qualcuno mi possa aiutare a chiarire qui. Grazie
Dr. Darius K.
I strongly advise against using this application. I have been attempting to withdraw my invested funds back to my bank account for several months, encountering numerous challenges throughout the process. Unfortunately, I have experienced a lack of follow-through, inconsistent communication, and unfulfilled assurances during this time. This situation has resulted in a significant financial loss for me. I recommend exercising strong caution and considering alternative options rather than utilizing this app.
Response from Old Streetbeat Beta AppDec 12, 2024
Hi Darius, we are sorry to hear about your experience, please reach out to [email protected] in order for us to check this situation.
Ernie
I am with Gareth and Bob. I like the app, the ease in using the AI to create my own portfolios (existing ones never gave me returns like advertised), and honestly don’t trust what they are preaching. The whole money transfer thing is absolutely insane. Times I invested I called after 2 days and 3rd day my money was available…. I think these ridiculous hold periods are so they can use our money - beyond the subscription! Honestly, money in eTrade is in and out in a day. No fees. And $100 to take your money out? I smell scam. I wish I could trust them, but I can’t. Going to move my money out next. UPDATE: I withdrew my money out of my portfolio Sunday evening, Monday EOD money was in cash waiting to settle. Thursday the money was moved to transfer, and Friday the money was deposited into my bank account. No $100 fee was charged. Not the best but not what their documentation says. I was pleasantly surprised. Still out.
Response from Old Streetbeat Beta AppNov 6, 2024
Thank you for the review. The $100 fee is for ACAT out, not for bank withdrawals. Bank withdrawals for US user do not have any fees. Both bank deposits and withdrawals usually take 3 business days to process and become available. We do not promise or advertise returns.
Gareth
I signed up as looked like a great way to do some extra stocks and shares. First of all the app failed to allow my Apple Pay to work and then my next two debit cards failed too due to risk of fraud my banks were flagging. I then used my bank account to send the money over but was then told that failed too even though the money was out of my bank account. I spoke to customer service a day later who said there was an error with the app and then a few hours later the money appeared in the app. By this point I wanted my money back as thought it all failed and lost trust in the company. I was then told it will take 9 days before I am allowed to withdraw!
Response from Old Streetbeat Beta AppJun 17, 2024
Thank you for your feedback, Gareth. We're sorry for the inconvenience you've experienced with our app. We're working to check and improve our systems to prevent depositing issues. Also, note, all deposits have a 9-day hold. Please reach out to [email protected] if there's anything more we can do to assist you.