StrapsCo.comReviews of strapsco.com

4.1742 reviews
Jewelry & Watches
35 Gateway Dr, Ste 100, Plattsburgh, New York

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StrapsCo.com

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About StrapsCo.com

StrapsCo is a leading online destination for high-quality watch bands, accessories, and watch tools. Founded with a simple mission—to help people personalize and enhance their watches—StrapsCo has grown into a trusted brand recognized for its extensive selection, fair pricing, and customer-first approach. Whether upgrading a luxury timepiece, refreshing a smartwatch, or replacing an everyday strap, customers can find options designed to fit nearly every watch, wrist, and style.With over 10,000 SKUs, StrapsCo offers one of the largest online selections of watch straps available anywhere, including leather, rubber, stainless steel, nylon, sailcloth, FKM, and more. The company is also widely known for its extensive compatibility across major brands such as Apple, Samsung, Garmin, and Fitbit, making it easy for customers to find the perfect fit without guesswork.The StrapsCo team is committed to delivering a seamless and reliable shopping experience—from detailed product pages and real-world fit photography to fast shipping and responsive customer support. The company understands that a watch strap is more than just an accessory; it’s an extension of personal style. That’s why every product is carefully designed or selected with durability, comfort, and aesthetics in mind.Customers choose StrapsCo not only for its wide selection, but also for the consistency, quality, and care behind every order. Whether someone is a collector, watch enthusiast, or simply looking to refresh their daily wear, StrapsCo is dedicated to helping customers enjoy their watches even more.

StrapsCo.com (strapsco.com) has 742 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: strapsco.com
Category: Jewelry & Watches
Location: Plattsburgh, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About StrapsCo.com

StrapsCo.com (strapsco.com) has 742 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: strapsco.com
Category: Jewelry & Watches
Location: Plattsburgh, New York
Listed on Five Star Index: 2026

Dario L.

Nov 9, 2025

Mediocre Quality, Horrible (NO) Return Experience

Ordered 2 straps and a couple of adapters to use them on my new Pixel Watch 4. The adapters fit, mostly, they get the job done but leave a bit to be desired. The unpadded leather strap I ordered looks great but for some reason is almost too thick for its own buckle and requires me to force it on. They don't accept returns for leather straps unless it's still packaged and unworn. The other strap I order, a metal strap, was still too large for me even after I tried removing all the optional links. I asked for a refund, but they refused to cover the label/shipping because my purchase was part of a "buy two get one" promo... that I did not benefit from, since I bought 2 and got only 2. And for that same reason, they also refused me a refund instead offering just an exchange. Left a bad taste in my mouth, there are plenty of other watch strap companies out there to be dealing with obviously marked-up junk made in china with horrible customer service.

Response from StrapsCo.comNov 11, 2025

Thank you for taking the time to share your feedback. We understand your concerns and appreciate the opportunity to clarify. We only accept returns for items that are new and unused, as outlined in our return policy on our website. Please note that we did not refuse to cover the return label — we don’t offer free returns at this time. We do provide the option to purchase a return label for $3.99. In this case, your order isn’t eligible for a refund because only one strap is being returned, and the order was placed under a promotional offer. The promotion applies to all items in the order, including adapters, not just straps. We did our best to explain this via email, but we hope this helps clear up any remaining confusion