Joan T.
No customer service
In Glasgow Silverburn their self service c/outs in this store are a pain we struggled to get the security tags off 4 products and the two girls just stood there not offering to help until we had to ask and at that there was no smile or sorry or even have a nice day , I did mention good old customer service doesn’t exist in this store when walking out ,the two girls just stood there stoney faced and shrugged their shoulders, I know it’s not their fault that the self service are a pain , but a bit of offering to help would go down well and a smile would certainly make a difference, train you staff in customer service