Nasrullah
Deceptive Billing and Poor Product…
Deceptive Billing and Poor Product Quality I subscribed for a one-month plan to use this AI pitch deck generator, expecting to download the final report in PowerPoint format but I was charged again the following month without my consent. They refused a refund, and to make matters worse, the only download option is a poorly formatted PDF that squeezes multiple slides onto one page, making it unusable. Beware of misleading billing practices and an inadequate product that doesn’t deliver as promised.
Response from StorydocJul 13, 2025
Hi Nasrullah, Thanks for your feedback, and apologies for the delayed response — we only recently realized that Trustpilot reviews weren’t reaching us. Just to clarify — Storydoc runs on a monthly subscription model that renews automatically unless canceled. This is clearly stated during checkout and in the confirmation email. If there was any misunderstanding, we're happy to review your case directly. Regarding downloads: we currently offer PDF export and have recently added a print-friendly version that breaks the content into clean, individual pages for better offline use. You can also export with high-quality images to ensure your deck looks sharp in print or when shared. If you'd like to explore these options or revisit your billing issue, feel free to reach out at [email protected]. Best, The Storydoc Team