Store Supply WarehouseReviews of storesupply.com

The ordering went well like always, but

I still have not received my order. I was told twice it would be here at a certain time and twice it has failed to come. I still have not received it yet. 2 day shipping has turned in to 2 weeks and still no order received.

I received a huge heavy box. The box was mangled from being shipped and people having to man handle it. It was filled with loose hangers, tag gun, tag plastic lines, size rings, poles for hanging clothes on slate wall & the brackets to hold the poles on the slate grid. 3 of the 6 brackets are bent due to not being properly packaged in the box. I also am still trying to detangle pant hangers that are a complete mess. I buy quite regularly, along with several other business owners that I know. My other orders have been fine that’s why I didn’t rate this a 1 star.

Ordered the hanger extender to reach higher areas. The wing nut doesn’t seem to hold the extender in place. It may be fine for very light items but something a little heavier, may collapse when used.

My order came quickly but on the back of my necklace stands, there were dirty fingerprints on them. I was not happy about that!

5 out of 5 for customer service! 3 out of 5 for shipping (one box damaged) 0 out of 5 for product (it lasted 2.5 hours on the floor)

Took forever to get my order and when I got it a slatwall was damaged and I haven't heard from customer support whatsoever to get it fixed.

I really love your products ~ but unfortunately your shipping cost is too much for our small business ~ the shipping cost was almost the same as the product I bought !! Sadly, we are in the process of looking for a closer, local supply company for our crafting needs.