I bought a Whirlpool front load washer. The price was good. I wanted to send a shout out to the two delivery drivers, Alejandro and Joel. They were the best, I wish there was a star 6 or 7 more than "excellent". These two young men were so help and I can't thank them evough.
ED
Edward
We visited the Best Buy store in…
We visited the Best Buy store in Skokie, Il. today with intention to purchase some type of new I Pad for my wife. We were initially approached by one of the staff working the area, or so it appeared. I began to ask some questions relative to the Apple models here and what are the pro & cons to each. This particular staff person was not impressive, nor did he seem to interested in assisting us, and at some point walked away. Determined to make this purchase we were then approached by another staff person, who we came to know as Les Trinidad, who immediately went into action, and showed is willingness to assist, and also his vast knowledge of the products we were interested in. We asked many questions relative to the different models, capabilities of each, warranties and so on to make a informed and good decision. He was a great listener, and had a very congenial attitude that we could immediately relate to here. We wound up purchasing a new Apple I Pad, the Apple pen to go with it, and also the keyboard associated with this I Pad. Les, was thorough and skilled in his knowledge but was not forcing anything, and in some cases showing us why one and possibly not the other model. He was patient, courteous and a great example for many companies on the importance of your staff who are the face of the company in these moments. He over extended himself with patience in handling all of our request to make the conversion to the new I Pad, adding Facebook back onto the new I Pad, showing all the operational features, right down to the moving of all information from old to the new, and checking us out to be sure all was complete.
Please recognize this great example of a team player, a great associate of the company, which is reflective one would hope of the entire company. We could not have been more pleased with the entire visit, and would recommend this associate to our business colleagues, our friends, and all of the folks we know of which is thousands of people in our business & personal world.
This is gold for any company when you have associates who shine bright when it is time to go work. Congratulations to Les Trinidad on making this a great experience today.