Barbara T.
They are so great and their customer service is wonderful. Everybody should buy from this company. You don’t have to worry about anything to get back to you right away. I give him 10 stars.
Dear Barbara, Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our service and it’s always rewarding to hear kind words. I don’t mean to impose on you, but if you have some time, could you share your impressions on social media or write a review? We have a presence on TrustPilot and Google we’d really appreciate it if you could support us there. We would also appreciate it if you could mention any agents that helped along the way Thanks again, Tan (Customer Service Agent) On Tue, Jul 29, 2025, at 04:41 PM, Here you go! I would rate him a 10 for his helping and everything. From Barbara f Terpe On Mon, Jul 28, 2025, at 02:59 AM,.<@wro Ok, thanks for the update. On Mon, Jul 28, 2025, at 02:55 AM, AI Agent Bot < Hello Barbara, Thanks for reaching out and letting me know about your concern. I can confirm that your order #59552-NIALL hasn't shipped yet, so there isn't a tracking number available at this time. Orders are typically dispatched within 2-5 business days and then delivered in the UK within 2-5 working days, though sometimes it can take a bit longer. I'll transfer your query to a human agent who can provide more specific details about your order's dispatch timing. Thanks so much for your patience! On Mon, Jul 28, 2025, at 02:55 AM, AI Agent Bot < Hello Barbara, Thanks for reaching out and sharing your concern. Your order #59552-NIALL currently has unfulfilled packages, so it hasn't been shipped yet and there's no tracking number available at the moment. Orders sometimes take a bit of time to process before dispatch—up to 28 days in some cases. Once your order is shipped, you can typically expect delivery within 2-5 business days for the UK, 3-8 business days for Europe, or 10-15 business days for the rest of the world. Your query will be transferred to a team member who can provide more specific information about the dispatch status. Appreciate your patience while we look into this further. Bruno On Mon, Jul 28, 2025, at 02:55 AM, Barbara Terpe wrote: Good morning Sir or madam I was just wondering when you're gonna ship my stuff . My order number is 59552-Niall . I haven't received it yet and was just wondering if you would email please. To let me know because I purchase this for my sister it was for her birthday, but it's late now and I want to give it to her sooner. If you could just send me the tracking number and everything so I can know when you're shipping this so I can locate it and everything please Thank you for li