INMOTION Reviews | Read Customer Reviews of store.inmotionworld.com

INMOTION Reviews | Read Customer Reviews of store.inmotionworld.com

INMOTION reviews

Showing 18 reviews with 1 star · Clear filters

Jean B.
Jul 31, 2024
Produits défectueux. Service client inutile.
J'ai eu une V10F morte au bout de 1300 km et une V1450S morte au bout de 1000 km. Le service client vous fais perdre votre temps. NE SURTOUT PAS ACHETER CETTE MARQUE.
Response from INMOTIONMar 28, 2025
Dear Jean, Thank you for your feedback. We would like to clarify that our website only sells products in the United States, yet we noticed that your review was posted from a French IP address. Could you kindly confirm if this review was posted in the correct place? If you have purchased from our official store, we kindly ask you to contact our customer service team and provide your order details so we can assist you further. We appreciate your understanding and look forward to resolving any concerns you may have. Best regards, InMotion Team
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Desiree
May 23, 2024
Very dishonest company! Very upset!
I ordered a new Inmotion unicycle but instead the staff at Inmotion warehouse in california sent me a used scratched up unicycle model with no charger. I had to send the unit back to them. They said the staff members in the warehouse got confused between a new and used product. This would of been my first unicycle I ever owned not now it isn't.
Response from INMOTIONMar 28, 2025
Dear Desiree， We sincerely apologize for your experience and completely understand your frustration. Unfortunately, cases like this can sometimes occur when orders are fulfilled by Amazon’s warehouse, as their system may mistakenly send out a returned unit instead of a new one. While we do not have direct control over Amazon’s fulfillment process, we take these matters very seriously. That being said, we appreciate you bringing this to our attention, and we are glad that we were able to resolve the issue for you. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future. Best regards, InMotion Team
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