Jonathan H.
Inmotion was quick
Inmotion was quick to respond to my warranty claim, very good customer service, They provided me with useful examples I could provide the inmotion team to help the process.
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INMOTION (store.inmotionworld.com) has 241 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jonathan H.
Inmotion was quick to respond to my warranty claim, very good customer service, They provided me with useful examples I could provide the inmotion team to help the process.
董畯豪
Great support and continuous follow ups. Keep commitment of special shipment and make it happen!
Lawrence M.
Damon was patient and listened to my entire situation and was a huge help in getting my Inmotion app changed from my old machine to my new RS MIDNIGHT. Thank you.
Giuseppe P.
This is my first EUC so i decided to go big or nothing, I am learning how to balance properly but i am confident that as soon as i learn good i will glide the world.. Thanks to all the staff of Inmotion for making this amazing machine, you gave to all of us the chance to see the world around us in a different prospective, more free and and more adventurous , i am almost 50 years old and when i am on my V14 50S Adventure i feel like Peter Pan… young forever!!! Thank you Inmotion team!!!
Consumer
As soon as I sent the email about my problem I received a message saying that they will contact me within 24 hours. This was a Sunday and by 12pm on Monday the issue I had was resolved.
Andrew R.
Customer service was great. Fast responses very professional.
Stephan D.
Absolutely wonderful. The customer service is top notch!!! My scooter carries me for miles upon miles!!! Don’t need to drive super fast but when I do it really delivers!!! The boost is an absolute rush that you will get excited with so be very careful. The handling bar folds super easy, plus you can adjust the height you prefer to ride your RS from by adjusting the wheels (3 options) depending on how high or low to the ground you want to be. Changing the handle height to your preference is another additional plus if you’re tall or short. Thumbs up 👍🏿 to InMotion for their creativity. I won’t even think about looking at another scooter. I literally explore the whole of Manhattan New York on a single charge with some juice for the next day. Only thing I don’t like is locking the scooter on the app as it takes several attempts to unlock it but believe me when it’s locked it is really locked. You can’t even lift the scooter without the alarm blasting your ears. And don’t even try to roll it because the wheels are completely locked. You will not regret this purchase!!! I hope they get them back in stock soon because I’m getting tired of people I’ve advertise the scooter to constantly bothering me saying they can’t find it in stock! Imagine multiple people asked me if they can take a picture of my RS so you know it looks fabulous. I love how simple it is if you need to replace parts or upgrade and the customer service literally guides you through each step plus it’s on YouTube as well. Compared to the Nami Burn E 2 Max and the company fluidfreeride, InMotion took the win hands down based on the scooters I’ve owned. You even get a choice of the throttle accelerator or the twist accelerator (hope I word it correctly). Which ever makes you comfortable is a perfect addition to my RS. Stop reading and just buy it!!! Your going to come back here and tell me thank you!!! Ohhh I forgot to add the cruise control is astounding!!! It works Perfect and when I say Perfect I really mean Perfect!!! Plus the app shows detail of the mileage you’ve used and tire temperature so you can keep track of things. You can even diagnose your RS if you feel anything is wrong and I strongly believe you won’t but if for any reason you do all you have to do is reach out to customer service and they will get back to you if not right away, a day or two the most. Buy It!!! Make sure not to forget your beach chair!!!! You’re going to come across some real nice scenic views your scooter will smile back at you and say “Let’s park & let’s hangout here!!!” Ohhh I’ve reviews this scooter 3 times already so you know it’s real good!!! Bye
Brandon R.
I own 9 wheels/euc inmotion is probably the best out there for them.. they aren’t a 3rd party seller like almost all others so they take it a bit more serious so not just the quality control and build quality but the customer service is amazing. From emails and phone calls they are very nice and warranty is really easy!!