Store GeekvapeGeekvape, founded in 2015, is an innovative technology company headquartered in Shenzhen, China. Our mission is to produce innovation and create reliable user experience for vape industry. We always listen to different voices, aiming to contribute a positive impact on our society and bring a healthier vape experience to the public. Serving more than 30 million customers globally with the highest standard, Geekvape connects actively on social media with over 2 million people who are creative at work and confident in life.
Store Geekvape (store.geekvape.com) has 316 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Claim this listingSmoking & Tobacco · San Francisco, California
Excellent
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316 approved reviews, newest moderated first
Carla D.
I ordered in December 2022. It was a preorder and I was told it would ship out in early January, it is now February 7th and they are telling me it will be late February when it ships.
Response from Store GeekvapeFeb 16, 2023
Thank you for reaching us. Regarding your concern, our store department [email protected] will be able to provide you with the necessary information regarding your concern.
Shelly M.
It was easy to find the product I needed. And the delivery was quick.
Response from Store GeekvapeFeb 16, 2023
Thanks for your love!
Geraldine Rooney Mc C.
Thanks John and Roy, job well done.
Response from Store GeekvapeFeb 1, 2023
Thanks for your love!
maria A.
So I never received this. Geekvape isn’t really helping me. So I’m out the 50+ dollars I paid for this order. It’s just beyond frustrating for me.
Response from Store GeekvapeJan 5, 2023
Hi there, Thanks for your review. The USPS tracking number we found for the package is 9214490276905111170434, you can check the tracking information on official website: https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=9214490276905111170434%2C&tABt=false Your item was delivered in or at the mailbox at 12:21 pm on November 29, 2022 in LOS LUNAS, NM 87031. If you still haven't received, firstly, we advise that you check with neighbors or mail box or any place where the delivery person may have left the parcel. Or please contact your local post office: 001-800-275-8777 or USPS :(+1 800) 222 1811
Aaron C.
There was an issue with shipping, but when I contacted customer support they responded quickly and corrected the problem. Great company and superior product.
Response from Store GeekvapeDec 13, 2022
Thanks for your love!
Ramrocval
Received in perfect condition and quality products, even the shipped day was delay your support keep us updated and answer quick our mails. I will keep this store in my favs
Response from Store GeekvapeDec 13, 2022
Thanks for your love!
Jonnie C.
I didn’t get my order I been waiting for like a month
Response from Store GeekvapeDec 6, 2022
Hi there, Thanks for your order. Sorry, we got the latest news from the logistics provider that because the package has not been updated for a long time, they think the package may have been lost. We have filed a complaint with USPS regarding this matter. We deeply apologize for the package you did not receive, we are ready to resend a new parcel or refund for you. Please let us know, which way would you like:) If you need to resend, please provide us with your address. We will arrange to resend a new package from US warehouse for you. If you receive a package in the future, please contact us to return the payment for items, do you think it is ok? Sorry for all inconvenience caused to you.
Stephen L.
Never received the order. Seems a challenge to get things shipped internationally. Support was helpful and refunded the amount.
Response from Store GeekvapeDec 6, 2022
Thanks for your love and sorry for the inconvenience.