Ken
I would give 0 star if I can
I would give 0 star if I can. FIFA Online Store are thieves. Order Summary do not provide estimated import fees (which is sky high). There is no option to do order cancellation (good luck contacting them). They only responded with standard template (or provide no response at all) to my cancellation request. Eventually I directed UPS to return the shipment to sender; zero response when I asked for full refund. After filing dispute with credit card company, they eventually refund the product only; but still charged me for shipping fee (even the product has never arrived to my address). Overall, a very bad merchant to deal with. Once you place an order, you are inside their trap. Expect to lose your shipping fee no matter what (and yes merchant do make money on shipping fee).
