FifaReviews of store-eu.fifa.com

I ordered a shirt for my employee. 10 mins after the order I was informed that the address was not correct. I wrote Fifa to change the address but they said, it's not possible. So of course the package was sent to an address where it will never arrive. Surprise Surprise. Now the package has been on it's way for 2 months and I have never received a refund. I wrote Fifa 10 times and always get a generic answer that doesn't make sense. I lost 110 EUR for nothing.

Horrible organization...how can they possibly give Canada a 6 point deduction when the team (players) had NOTHING to do with their coach spying. So it's ok to penalize the players for something that was done completely out of their control?? Makes no sense. I'd give FIFA 0 (ZERO) stars if I could. FIFA clearly has a hatred for Canada.

Worst experince ever. Order the jersy 2 times they sent wrong size every single time. When contacted them they are just sending automated emails back. Not able to talk to anyone over the phone or email. DO NOT BUY FROM THEM!

This is a coparate scam... even though it is the official fifa shop its prices do seem cheap in the checkout shipping costs triple the items in your cart in some cases not to say that taxes are not included in every product making the prices seem low and are left out till the very end ihenrently falsley advertising to the consumer

No compréis en Fifa store. Compramos un producto 31/12/2023 y no ha llegado. Reclamamos y dicen que está entregado. Hemos visto le ha pasado a más clientes. Pensamos es una estafa. Do not buy on Fifa Store. We bought and it never arrived. We have been in contact but they say it has been received. We’ve checked this has happened to more clients. Not a sure shop.

I think the store is some sort of scam. If you contact them you get automated reply. They use ups to deliver and I never received the goods or an explanation.

Commande d’un ballon le 27 décembre, livraison 3/4 jours annoncé. Jamais reçu, j’ai fait au moins 10 réclamations, finissent par m’envoyer un bon de livraison le 19 janvier, émargé livré le 12 janvier en Australie ….alors que mon adresse sur la commande est en France en Normandie. Se foutent du monde, c’est de l’escroquerie.

First I asked about a size guide because they don't provide one and on their FAQs it says to see the size guide by each item. But there isn't one...they responded to my email saying that I should received tracking information soon. But I hadn't ordered... Anyways, I finally just purchased a black sweatshirt size L hoping for the best. I did get an order confirmation but no shipping email or confirmation. The next thing I know I have an email from the Australian Post (I am in the US) that an order is delayed. I emailed FIFA and asked if they were shipping from Australia and would I expect to pay customs? No response. I finally GET the package and it is the wrong color! They want me to send it back to Australia and then they will send me another package...Not exactly the outcome I want. Plus if it gets lost on the way back I don't get a refund!!! FIFA is not only corrupt but inept!