Stone SystemsReviews of stonesystems.io

Response from Stone SystemsJun 15, 2026

Hi Jason, We're genuinely sorry to hear about your experience. We do our best to help every customer, so this is something we want to get to the bottom of. After carefully reviewing our records, we couldn't find any support tickets under the name Jason Jones or any email address containing "jason jones." If you did email us, could you share a screenshot or forward us the original message to [email protected] so we can track down what happened? We'd really like to understand where things went wrong and make sure this is taken care of. We also re-checked all recent purchases and couldn't find any matching your name, nor any open issues from those orders. To help us look into this properly, could you send us: 1. The email address used to purchase 2. The email address you used to contact support You can send that information to "[email protected]". Once we have those, we'll investigate thoroughly and make sure any team member who fell short is given the right feedback and coaching. Thank you for bringing this to our attention. We take every review seriously and are committed to making this right. Best, Stonesystems

Response from Stone SystemsJun 15, 2026

Hi Luke, We're genuinely sorry to hear about your experience. We do our best to help every customer, so this is something we want to get to the bottom of. After carefully reviewing our records, we couldn't find any support tickets under the name Luke or any email address containing "luke." If you did email us, could you share a screenshot or forward us the original message to [email protected] so we can track down what happened? We'd really like to understand where things went wrong and make sure this is taken care of. We also re-checked all recent purchases and couldn't find any matching your name, nor any open issues from those orders. To help us look into this properly, could you send us: 1. The email address used to purchase 2. The email address you used to contact support You can send that information to "[email protected]". Once we have those, we'll investigate thoroughly and make sure any team member who fell short is given the right feedback and coaching. Thank you for bringing this to our attention. We take every review seriously and are committed to making this right. Best, Stonesystems

Response from Stone SystemsJun 15, 2026

Hi Yisel, We're genuinely sorry to hear about your experience. We do our best to help every customer, so this is something we want to get to the bottom of. After carefully reviewing our records, we couldn't find any support tickets under the name Yisel or any email address containing "Yisel." If you did email us, could you share a screenshot or forward us the original message to [email protected] so we can track down what happened? We'd really like to understand where things went wrong and make sure this is taken care of. We also re-checked all recent purchases and couldn't find any matching your name, nor any open issues from those orders. To help us look into this properly, could you send us: 1. The email address used to purchase 2. The email address you used to contact support You can send that information to "[email protected]". Once we have those, we'll investigate thoroughly and make sure any team member who fell short is given the right feedback and coaching. Thank you for bringing this to our attention. We take every review seriously and are committed to making this right. Best, Stonesystems