stonehengehealth.comReviews of stonehengehealth.com

Response from stonehengehealth.comMay 2, 2025

I am sorry to hear that the product did not meet your expectations. At Stonehenge Health, we stand behind our products with a no-questions-asked return policy. You have 90-days from your order being delivered to return the product to us. Please reach out to our Customer Service team to obtain an RMA and return instructions. You can reach them via Chat (by visiting our website https://www.stonehengehealth.com/contact.php) , SMS/Text (949) 674-0920 , Phone 1-800-930-5965 or by Email [email protected]. One of our representatives will be happy to assist you further. Our business hours are M-F 8am to 8pm EST, Saturday 9am to 3pm EST and Sundays 10am to 2pm EST 💚

Response from stonehengehealth.comMay 2, 2025

Dear Beverly Thank you so much for your kind words and for sharing your experience with Dynamic Brain! We’re absolutely delighted to hear that you’ve noticed such a meaningful improvement in your clarity and thought process—that’s exactly what we strive for. It means the world to us that you’ve not only found a product that works for you, but that you’ve also shared it with your friends. Hearing that you’ve had a positive experience with our customer service team makes it all the more rewarding. Your support and trust truly inspire us. We're so grateful to have you as part of the Dynamic Brain community, and we look forward to continuing to support your wellness journey.

Response from stonehengehealth.comApr 29, 2025

Dear Ava - Thank you for your valuable feedback! We’re sorry to hear you had a less-than-ideal experience. The special offers presented during checkout are carefully curated to provide exclusive, discounted deals on products that many customers find valuable. However, they are completely optional—if you’re not interested, simply click "No Thanks" and continue with your order seamlessly. We understand your concern and always strive to enhance the shopping experience. Please contact us by phone at 1-800-930-5965 if you'd like to place your order directly with one of our friendly customer service agents.

Response from stonehengehealth.comApr 10, 2025

Dear Diane, Thank you so much for your wonderful review! We're absolutely delighted to hear that Dynamic Biotics has been such a positive experience for you and those you’ve shared it with. It’s great to know that our product, along with our customer service, has consistently met your needs—especially when you’ve had to make adjustments due to illness or unexpected circumstances. Your kind words about our billing and support mean a lot to us, and we truly appreciate your continued trust and loyalty over the years. Thank you for taking the time to share your experience, and we look forward to continuing to serve you!

Response from stonehengehealth.comApr 29, 2025

Dear Apinya Thank you for taking the time to share your feedback. We’re truly sorry to hear that the product didn’t meet your expectations. To ensure a smooth return process, our policy requires the return of all products, including any empty bottles, to complete the refund. If you need assistance with your return, our customer service team is here to provide you with all the necessary details and help make the process as easy as possible. We value your feedback and are committed to resolving this for you. For more information on our return policy, please visit our Shipping & Returns page. If you have any further questions or need assistance, please don’t hesitate to reach out to [email protected]—we’re here to help!

Response from stonehengehealth.comJun 11, 2025

Dear L Smith, Please accept our sincere apologies for the experience you encountered when contacting our customer service team. What you described falls well below the standard of professionalism and respect we expect from our representatives, and we take this matter very seriously. We would like the opportunity to investigate this further and assist you directly. At your earliest convenience, please contact us at 1-800-930-5965 and request to speak with a supervisor, or email us at [email protected], Attn: Alex. Your feedback is important to us, and we are committed to resolving this matter to your satisfaction. Sincerely, Stonehenge Health

Response from stonehengehealth.comJun 11, 2025

Dear Glenn: Thank you for sharing your feedback. I'm truly sorry to hear about your experience and appreciate you taking the time to leave us your feedback. While many customers choose our subscription option to take advantage of discounted pricing, we agree that managing your subscription should be simple and transparent. I'm pleased to let you know that our website has recently been updated to allow for online cancellations. Customers can now log into their account and cancel their subscription without needing to call. We’re committed to continuously improving our customer experience, and feedback like yours is an important part of that process. If there’s anything further we can do to assist, please don’t hesitate to let us know. Sincerely, Stonehenge Health

Response from stonehengehealth.comApr 29, 2025

Dear John, Thank you for sharing your feedback, and we're truly sorry to hear that you haven't had the results you were hoping for with Dynamic Brain. We understand how important memory and cognitive health are, and we always strive to provide quality products. While results can vary from person to person, we offer a 90-day money-back guarantee so you can try our product risk-free. If it hasn’t worked as expected, we’d be more than happy to assist you with a return or answer any questions you may have about the product. Please reach out to our customer service team at [email protected], and they will help resolve this for you. We genuinely appreciate your feedback and hope we can make this right for you.