José S.
Everything was great with Stilt until…
Everything was great with Stilt until it wasn’t. Beyond the app being very clunky and not very helpful, at the end of my loan there was a balance of less than $7 in my loan, which should have been automatically withdrawn as I was in auto-pay for the duration of the loan, but it wasn’t, creating a delinquent report in my credit history. Stilt did not communicate anything to me regarding payment of the $7 and when I asked for support, they just replied by sending me back to the credit bureau. Disappointing end to an otherwise good relationship.