Stilt Inc.Reviews of stilt.com

Had a horrible experience with Stilt recently. God save you if your funds are not reflected in your Stilt account after five working days. Lots of bugs in their website and mobile app. Even the transaction dates are shown two days before they actually happened. I had transferred $2000 to my Stilt checking account to pay Stilt personal loan monthly installment and to remit the remaining funds to my parents for their expenses. The funds were deducted from my US bank account but were not reflected in my Stilt account. My funds were stuck there for more than 6 weeks! All my financial plans for the month and the next collapsed. I was charged $37 for insufficient funds. Had to manage funds somehow to manage my financial obligations. I waited more than a week after the transfer to contact Stilt through their chatting service. However, I didn’t get any response. Tried Stilt chat again in week three. Still no response. I tried calling them and told them I need my funds urgently and to fix this on high priority. The representative raised a ticket but asked me to keep following up everyday. I still agreed to that and followed up everyday for that week and a few days in the next week. They asked me to send screenshot of the funds being deducted from my US bank account. I did that immediately. I got a response on email saying our technical team is looking into it. The fifth week I had a lot of work and couldn’t follow up. In the sixth week, I called them but the transaction was still not processed. The same representative answered each time. This time, they asked me to confirm from my US bank that the funds were transferred to Stilt. They were clearly not taking this seriously. The representative even argued with me on call saying this is your money and you should be more proactive in following up. It was a proper verbal fight on the call. Highly unprofessional. I called my US bank to confirm the transaction was successful which the US bank representative did confirm. I informed this to Stilt through email and also sent my US bank statement showing the funds were transferred to Stilt as a proof. Just to ensure they got the email, I called Stilt and told them about the email. A couple of days after this, I finally got my funds in Stilt checking account. This was the worst customer service experience I have had. Lost money, a lot of my time following up and a lot of mental stress with no mistake of my own.

They clearly only support marginalized peoples of certain countries and lighter skin tones. Used their entire mission statement against my application and denied me. Refused to see my employment as legit, even though they work with unemployed/students/undocumented etc. Time wasting, pandering, lies.

They locked my account and keep promising of unlock it but they didn’t I had $600 in there account you guys I want my money back

I fell for the so-called checking account by this company and used it for some of my direct deposits. What a grave mistake! They froze my account and asked me to record a video of myself to prove it was me, or is it to show what I looked like. It has been more than 48 hours now, I still don’t have access to my paycheck. I would suggest you stay away from this so-called checking account. I was supposed to use this money to buy food but these morons are still sitting on it because of ‘suspected fraud’. That so-called suspected fraud is my attempt to withdraw money from an ATM, a $14 refund by Grabhub for undelivered food and a refund of $5 by Staples held while I printed documents. Because of that, I went to bed hungry. I don’t recommend anyone to use this so called checking account. I suspect the company doesn’t have enough liquidity, that’s why they’re using such antics. Morons! I have had a very good experience with Money Lion and SoFi. You can also try MPower Finance if you’re a student. Those companies are credible, not this sham of a company created to exploit immigrants! Give me my money back! Morons!

Stilt is the worst loan company. After my loan is approved and I have submitted all my documents. They say they cannot offer me loan and they canceled it. They are just a fake company and liars. Only 2-3 bunch of liars sit at desk claiming they can provide you loans when no other bank can and play around with information of people. Never apply loan with Stilt. All they do is waste your time. I have a score of above 700 and even after providing genuine documents they canceled my loan after approving.

When I took a small loan from them, I liked the overall experience. Because of that, I signed up for their bank account so that I would be able to send money back home in India. But the experience turned out to be really bad. I deposited some money and I wanted to transfer it away into another bank account. I put a request on 22nd April and it is 28th April today. Neither have I received the money nor do I have any reference number to track the transfer status. I contacted them via chat and here is the help I received: Me 12:01 pm: “I did a $xyz transfer out on April 22nd. The transaction is not yet processed. Please look into it” Automated response: “The team will be back In 1 hour” Jen from Stilt 4:26 pm: “Hi, Thanks for reaching out Stilt. How can I help?” Automated response 6:10 pm: “Thanks for chatting with us. Please feel free to connect here again if you have further queries.” —— chat ended —— This is a very bad customer experience and Stilt should work on improving it asap.

Waste of time! Another company that tells applicants they DONT go by your credit score, but they clearly DO! DONT WASTE YOUR TIME!

Being an Immigrant, I applied for 20,000 because I needed to consolidate the some of my credit card debt, But they offered me for $1500.Then they asked me to send documents like Work Permit, Passport Copy, References and Letter of Employment verification.I send everything, Now they are saying that they cannot approve me.My question is that when you already have my social and bank account why did you approve me for $1500 which you are denying me now after having me done all the paper work, which you could have denied with my social and financial statement.Looks like bunch of fools and ignorants are running this place giving unnecessary run around to prospects.