Steve's Blinds & WallpaperReviews of stevesblindsandwallpaper.com

I ordered 5 blinds for our master bedroom; as a retired Engineer I measured VERY carefully as per their instructions. The blinds came in 3/8" less than the measurement resulting in a substantial gap and light entering each side. I'm told "the factory makes adjustments to insure a fit". I can understand a small adjustment to reduce returns but 3/8"?? No reply so far from Customer Service on a solution.

I tried to cancel my order TWO HOURS after receiving an email that estimated ship date would be 5-10 days longer than estimated ship dates at check-out. That's bait and switch! Customer service woman Jazmin M told me it was "not possible because it was put into production". TWELVE DAYS to make ONE blinds? Also, their sales are BOGUS. The day after I ordered, they had 30% sale but the price was ONE CENT cheaper than previous day 26% sale because they INCREASED regular price so at the end of the day, they would still pocket the same amount regardless of what "sale" is.

Have you heard the term Bait and Switch? What would you call it when you order blinds costing $86.92 and then nearly two months later and you have received no blinds or updates, they tell you the manufacturer is behind on orders and not responding to Steve's Blinds inquires. However, Steve's Blinds is willing to go with a different manufacturer and will only cost an additional $164.42.

Black out blinds that have 2 inches of light coming in on all sides? I don’t think that’s a quality predict that does what it’s suppose to. Poorly made produced by a company that won’t stand behind it. 3 blinds for our kids room that are not useable

Every blind in my home came from Steve's. Two of my blinds quit working. So I made the mistake to order on line. When the blinds I currently have weren't available anymore I ordered a different type blind. When I received the blind it wasn't the color that it looked on line, plus they didn't fit the window properly. I left a message on the phone but no one called me back. So I called again and spoke with a customer service rep, I was informed that the company doesn't give refunds. I told the customer service rep that they should list that on their website. She said it was listed on the website. But it is not. I will be stuck with Two blinds I can't use. But I am currently building a new home and I won't be ordering from them again.

Placed an order on 5/27. Received order confirmation, which said due to COVID, blind would not ship until 7/9. Ok I can live with that. On 7/11, I call as it does not show blind has shipped. They customer service person, then calls the plant to find that the material is on backorder until 9/25. They claim they do not know unless the call plant that it is on backorder. (So I check other blind websites that offer this same material...right on their website, that material shows as backordered. ) While the offer to help me find a new material, I am so angry I say just cancel. I have already waited 6 weeks, oh and did I say they had my money for six weeks? Receive an email on 7/16 that order cancelled and receive a refund within 72 hours. 12 days, no refund. So I disputed the charge directly with credit card company. Do not order from these people. If, in fact, they do not know when you order if items on on backorder, then for sure you shouldn’t do business with them

They charge your card when you order. I never got any emails about updates it take them so long to ship when you call to check the status of your order the only thing they answer is it’s in production they told me they will update me. they will send me email. I never got any email. find better places to order shades and wallpaper

We ordered the Good Room Darkening Blinds from Steve's Blinds & Wallpaper. It was disappointing to receive them. I put the blinds up and there was no room darkening whatsoever. It was a one-ply piece of fabric that you could see through. I could have gotten the same cheap blinds at a local store for a lot less. When I called and emailed, I was told that they won't darken the room. I needed to order the blackout shades to do that. What a scam! At least change the name Good Room Darkening Blinds. That is misleading and false advertising. I would give zero stars if it was a choice. The customer service that I received was poor. I am still waiting to hear back from them after they requested photos be sent to them.