StepUP Stair PartsStepUP Stair Parts design and handcraft the highest quality Metal & Wood Stair Parts at reasonable warehouse prices!All Stair Parts are ready to install; find our volume pricing discounts and FREE Shipping offers. Proudly Made In America, Crafted by Skilled Amish Carpenters.At StepUP Stair, we provide the right staircase parts you need the first time! With our highly trained personnel, we take the time to get it right. We pride ourselves to step you though the process from Envision to Reality; the StepUP difference!StepUP envisions…StepUP creates…StepUP beautifies…StepUP is Stair Parts Imagined!!
StepUP Stair Parts (stepupstair.com) has 183 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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DONNETTE P.
Promptly answered my email questions before I ordered. Delivery was smooth and quick. Product was just what I wanted & expected.
Response from StepUP Stair PartsJun 11, 2025
Donnette, we thank you for the review about your overall experience with StepUP Stair! We highly value our customer service and quality workmanship for our customers. We always love to hear positive remarks from another happy StepUP customer.
Ben
Materials were exactly what we wanted and are high quality.
Response from StepUP Stair PartsJun 11, 2025
We thank you for the review of your overall experience with StepUP Stair! We highly value our superior quality of our stair parts. We always love to hear from a pleased customer.
Diane R.
Customer service called to check the order and found an error, very helpful But one of the items had been damaged, it had been sanded to try and recover the piece, the sanding job wasn’t great and there was other damage to the piece as well
Response from StepUP Stair PartsJun 11, 2025
We thank you for your review. We highly value your comments, particularly striving to ensure that your order came better than what you ordered. Our goal is to serve every customer with our high level of stair expertise coupled with our premier grade of stair parts. As always, we strive for all 5-star ratings, however we were not aware of the damage in order to review and rectify best. We always ask that you contact us so we can understand how we could have earned this highest rating.
Greg
Excellent. Easy ordering. Shipped and arrived within a week. Everything came exactly as ordered. Would def order again.
Response from StepUP Stair PartsJun 11, 2025
Thank you for the review of your overall experience with StepUP Stair! We highly value the high quality and superior value of our stair parts along with our customer service and timely delivery we strive to provide with each of our customers.
Keith
Product was as described, shipped cost effectively and in a timely manner
Response from StepUP Stair PartsApr 9, 2025
We thank you for the review of your overall experience with StepUP Stair! We highly value the high quality and superior value of our stair parts along with our cost effective shipping and service we provide with each of our customers.
Doreen F.
Every thing was good came on time and exactly what I expected.
Response from StepUP Stair PartsApr 9, 2025
We thank you for the review of your overall experience with StepUP Stair! We highly value the high quality and superior value of our stair parts along with our timely shipping and service we provide with each of our customers.
ilya Z.
Great product
Response from StepUP Stair PartsApr 9, 2025
We thank you for the review of your overall experience with StepUP Stair! We highly value the high quality and superior value of our stair parts along with our customer service we strive to provide with each of our customers.
Daniel W.
Very satisfied
Response from StepUP Stair PartsApr 9, 2025
We thank you for the review of your overall satisfaction with StepUP Stair! We highly value the superior value of stair parts along with our customer service we strive to provide with each of our customers.
