Chris
Won’t give me my refund acting like…
Won’t give me my refund acting like they don’t see my message haven’t been able to use subscription since I bought it

StelloTV is a global leader in digital entertainment, dedicated to delivering a seamless and high-definition viewing experience to audiences worldwide. Our mission is to bridge the gap between premium global content and home accessibility through advanced streaming technology and a robust server infrastructure designed for maximum stability.We believe that quality entertainment should be reliable and effortless. By leveraging dual-portal technology and a focus on technical excellence, we ensure our users enjoy uninterrupted access to their favorite media. At the heart of our service is a commitment to transparency and proactive support, empowering our customers with real-time assistance and instant service activation. As we continue to innovate within the digital landscape, StelloTV remains focused on setting the standard for performance, reliability, and customer satisfaction in the home entertainment industry.
StelloTV (stellotv.com) has 103 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Chris
Won’t give me my refund acting like they don’t see my message haven’t been able to use subscription since I bought it
Eugenia P.
My experience started out great but quickly went downhill. At first, their customer service was excellent. Anytime I had a question, they responded quickly and were very helpful. Based on that experience, I paid for a full year of service. Unfortunately, I started having issues with the service. I reached out for support, but I never received a response. Since then, I have sent multiple messages and have been completely ignored. The lack of communication and customer support has been extremely disappointing. I would not recommend paying for their service.
jeffrey A.
I pay for one year i only used 3 month not replying to fix it now I lost 7 month they scammed you to buy for one it be safe just paynevery months they will screw you buy for one year dont don't it
Calvin J.
Constantly needing to restart my systems which makes me lose all my favorite channels. Very slow to respond to issues and i have tried text, email, and chat. When i went to ask about subscription renewal I didn’t get a response for a week. I would not recommend this! There are many other options out there that are better!
John
So anyone who started with stello tv back at the beginning of the year was probably really satisfied with the server and the response time but since about a month ago that being may or June of 2026 they no longer respond to and txt right away and then when they do the dont fix anything at all and since ive told them how disappointed I am they have completely stopped responding to my txt and I still have 2 months left on my services that I barely able to use because of ther lack of help I had gotten other people to check them out and they all are saying the same thing of how bad they have gotten I would definitely try to find a different service because this one just took the money and ran
TV
Customer service is non-existent - stream has not been working for over a week and have tried to contact customer support throughout that period with zero response. Total silence. Very disappointing- quick response and service for signing up but very bad customer service & support.
Sean L.
I have had no access to all channels for 5 days due to buffering. Despite repeated Whatsapp messages reporting this issue I am still awaiting a response.
Bobby Dale and T.
Don’t do it!!! StelloTv has the WORST Servers, they have the WORST response time with issues. I started with them in late January and had to have my playlist and server changed 32 times so far!!! After a day or so it goes back to freezing up or just completely stop working for all the channels. I was finally told by someone to go to another company and in the month that I have been with them it’s been 0 issues!!! They even have a Chord channel with any questions or concerns and reply 24/7. Pick another service or you will regret it!!