StelloTVReviews of stellotv.com

J’ai pris plusieurs abonnements chez ce fournisseur. Quand cela marche c’est vraiment top! Par contre, dès que vous devez faire appel au service après vente c’est une catastrophe!!! Personne ne répond sur wattsapp, votre compte est bloqué et on vous ignore carrément! Sur leur site, le SAV est considéré comme extraordinaire…franchement c’est une honte… Pour être totalement objectif, il doit y avoir plusieurs techniciens mais tous ne sont ni sympas, ni efficaces. Il y en a quand même et quand vous avez la chance de tomber dessus, votre problème est réglé… Mais il en faut de la patience et pendant ce temps, votre abonnement est suspendu par leur manque d’envie de travailler et de remettre les choses en bon ordre… Voilà mon témoignage le plus objectivement possible…

DO NOT USE!! Their service was very good in the beginning, they will ask you for reviews and are very attentive. By month 2 the service was consistently not working their solution was to delete their app and redownload and basically start over. Then in month 3 I told them I was getting tired of this so they said to download another app, that lasted a week, doesn’t work and now I’m being told to download another app and start over. Since month two their customer service is also gotten very bad, no response from them in the evenings only early mornings. Literally use ANYTHING other than this company.

Don’t do it!!! Servers are horrible, buffers all the time and I’m hard wired in. Service is so bad on WhatsApp, sometimes takes them days to get to you to only give you a new playlist or bad server. Save your money

Do not use this service. The app is terrible. Live TV buffers all the time. When the connection completely failed to.connect and I reached out to customer service to fi d out why, no one has responded to my inquiry. Stay away from this service.

Server always buffering always down tou can never reach them! There what app is always changing. It was ok at first but there seems to never be anyone around when the server goes down like right now! I have 3 different numbersbinnwhats app for them they are not answering any of them?

First of all I have to be honest, I am not the best with computers or TVs. But, I really try, with that said we were searching for a new steamer company. My husband came across Stella check the reviews and decided to try it. Figured 3 days free we would know if their was any problems. Them came the problems had to find and download a few app on the tv and my phone. I requested written instructions 3 time never received anything. Then was told that I had to paid the bill before I could get the codes. So I did figure three days free ok. Well I couldn’t figure out how to put the apps on the tv. Them they sent two different passwords with NO instructions. After 3 hours of trying I gave up. The guy said if I could find an app he could do everything on my tv. Will that didn’t happen. Told him will work on it in the morning. The next day my husband checked his bank and the money for the steaming was taken out. I called the guy and told him I haven’t even got it on my tv yet and I wanted my money back. He said nope only if there is a problem he can not fix. So I lost 150.00 dollars Sorry this is so long but I want to explain everything. Please be careful. Nobody cares about seniors only wants what little money we have