StelleReviews of stelleworld.com

I emailed asking to cancel my order right after I placed it and still have heard nothing. I need the order cancelled promptly please. I have to get a different size for my daughter than what I ordered.

The shorts were just way too wide at the knee, not flattering at all for me. 3 previous purchased pair were perfect, these sadly were disappointing, and returned. There isn’t any info in the description of the width of the shorts at the knee, that would have helped. Also not a fan of the wide elastic waist with tie.

I purchased two pairs of the kids barefoot tennis shoes and they are falling apart, just three weeks after receiving them. The soles are halfway separated from the shoe. I reached out to customer service and they have done nothing to compensate. They have only offered to process it as a regular change-of-mind return where I would pay to ship them back. The shoes need thrown away, they are unwearable at this point and we haven’t even owned them a month. I am realizing this is one of those scam companies that doesn’t stand by their product. They haven’t even responded to my clarification about needing a full refund due to a faulty product rather than a run of the mill return. A company that doesn’t stand by their product that is three weeks old and will not respond to customer emails is not worth purchasing from.

Took to long to deliver. I ordered my product on 5/12 and it said it shipped on 5/13 and when i go to track it shows it hasn't even been made a shipping label. Not sure where my order is, probably going to ask for refund, if that's possible.

Refunded my purchase but was never sent an email why my order was cancelled

I got the set in size 4Y however it does not fit my 2 year old. The fit is definitely for tall and VERY slender girls. Cannot make a return because customer service is unresponsive. Reached out several times but no response. Do not recommend.

I ordered a leotard and got a confirmation and a shipping notification. The next day I got a notice that my order was refunded, with no explanation. I had to email to ask what was going on. I did get a reply, that said my item was not available. So, I cannot rate the item, just the communication or lack there of.

You sent the wrong colored item, and only one when I paid for two. This was needed quickly for my daughter's end of year ballet performance and color was important. I reached out twice trying to get it resolved but never heard back. I was lucky that I could still get the item in time from a larger online dance store.