You won’t find a better Instagram Plug online. Since 2016, my registered LLC has been helping creators, brands, and businesses grow their audiences organically without risky shortcuts or fake followers.Over the years, I’ve built two elite systems that deliver real, measurable results. The first is our Growth Tool, a fully automated software that engages with thousands of users daily by engaging with their Instagram stories and sparking authentic attention from your ideal audience.The second is Imposter Growth, a powerful service that doesn’t require your Instagram password. All we need is your handle. From there, we build and manage niche theme pages that attract the exact audience you want, then funnel those followers directly to your main page.Both systems are 100% compliant, organic, and scalable. Whether you’re a creator trying to build your community or a business looking to generate leads and sales through Instagram, we have a proven solution built to fit your goals.After nearly a decade in the game, we’ve helped thousands of clients grow, monetize, and dominate their niche, without ever risking their account.
Stellation Media x Fanbase Intel (stellationmedia.com) has 151 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
stellationmedia.com
Website
stellationmedia.com
Category
Sales & Marketing
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 37% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I contacted this so called media group with questions regarding their service. They stated their canned proposal stating that they can prove their results. Sad to say, the were WRONG & FAILED to deliver anything akin to results. Anyone looking to grow their ig account, you are better off doing it on your own than considering this ban of misfits who will steal your money.
Response from Stellation Media x Fanbase IntelOct 7, 2019
Hi,
Our new service which was launched 9/27/19 is 100% fully operational and our clients have FULL control over their dashboard, targeting, etc Are you referring to our old service which use the follow/unfollow method? If so, that service we have discontinued.
I am not sure how we are misfits though, if you contact your account manager Jordan or Marc they will make sure to help you with any issues and process any funds that are owed to you.
Also, results are not guranteed - if your Instagram profile has horrible content and you don't take the time to use niche specific targeting, how can you expect real humans to follow you? We can't force that.
Niche specific targeting, a great Instagram profile combined with our Mass Stroy Viewing service = amazing results.
JV
Josi V.
A real nightmare
This company is a nightmare of the worst kind. I almost regret ever getting to know them. I tried their free trial for 4 days and decided to sign up for the services before the free trial was over, (which was a 5-day period), in retrospect, that was my first mistake.
From the moment I signed up for services, my headaches with them started. First, the very next day I signed up, I received an email offering a 15% discount. Since I had already signed up for services full price, I asked for the discount to be applied to my account, but they never did. Then my service never got started. My account saw no growth for almost 20 days, even though I kept emailing them and complaining about it. They would take more than 24 hours to respond to any communication and when they did, it would be a very impersonal, generic response which I'm sure now was automated, blaming a glitch in their software as the reason to my account being disconnected from their service. Then, they kept asking me for my password to connect again, but the service would still not get started. Again, no mention of applying the discount they had offered initially. I wrote a few more emails complaining about their lack of response and the horrible customer service and someone named "Jordan" ( who was supposed to be my account manager) kept sending me the same generic responses instead of addressing the problem (so frustrating!). When I finally had enough of them and asked my services to be canceled, it's when they try to upsell me a "new" service they had just launched, they said it was a "manual" service, and I wouldn't have those problems again. However, the "new service" was much more expensive than the original one I had signed up for, (typical bait and switch). I finally agreed to it, (just to get my money's worth) when they said they would "grandfather" my account into the new service for a 30-day free trial. Again, it took almost a week for the service to kick in and when it did, they were sending the wrong following for my niche that I had originally set up for my account, which means they did not even bother to look at the settings I had put into my account. I'm in the beauty/fashion industry and I had exclusively set it up for female followers and they were sending me a lot of other business accounts, fake followers and older male followers which are pretty much useless for me niche. They pretty much ruined my IG account with their services and were a complete waste of money and time, and now I have to clean up their mess on the top of all that. I feel now, that if I had never got in contact with them in the first place, and worked on my account on my own, I would've been much better off by now. It's been almost 45 days since I signed up with them, my account is pretty much ruined, and I have to start my growth all over again. I feel like they just get your money run with it, on the top of the sub-par service, hoping you're not paying attention to your account so they keep getting paid. Long story short, stay away from this company at all costs. You will be much better off working on your own or hiring real professionals.
Update: A day after I wrote this review, my account was “action blocked” by IG for a whole week because of the “fake followers” they sent my way. Nice! I also noticed they respond to bad reviews right away. I wish they were this responsive with their actual clients. Also, standard response is to blame the client, never owning up to bad service (or lack of service) they provide.
Response from Stellation Media x Fanbase IntelAug 28, 2019
Hi Josi,
1) When purchasing a recurring subscription through paypal / stripe it's impossibe for us to change the pricing, Paypal & Stripe will not let us. You would have to requested a refund, then purchase your subscription again, which is what our account manager informed you about.
2) Our office hours are M-F 9am-5pm PST. All emails are responded within 24 hours within our office hours, You will always get a response back from our team. We never denied communication with you.
3) Since everyone knows, software automation is pretty much invalid at this moment, we created a new service that is run by humans and not an automated bot. We sent you our landing page and our FAQ which I guess was overlooked, we state in our FAQ there is not filter targeting (no age, gender, location, etc) We stated in our email, we will use the targeting you provided us in your targeting submisison in our previous service. If you were not happy with the account we were interacting with, you could have emailed us and we would have sent you an updated targeting form.
4) To others reading this, we went above and beyond for our clients to create a new growth service for our clients since software automation is almost impossible to run now on Instagram. We offered our clients a refund or a 30 day trial for our service which is run by a team of 50 people at this moment in time. This client requested a 30 day trial. With this, clients must connect their account via our live chat which is operating 8 hours a day, 6 days a week. If a client took a week to connect their account, that is not our fault. Once connected, a client will recieve a FULL 30 days of growth.
The last 45 days have been hectic with automation softwares, every company has experienced the same problems. Our developers stated it should be fixed soon, however it's taking A LOT longer than anyone has expected. Everyone uses the same 3 softwares in the industry. We have been offering ALL of our clients refunds or 30 days trials on our new service and a coupon code at 50% to grandfather them into our new service with a massive discount to the inconvience.
We provide amazing service and customer experience. Some people expect answers within 2-3 hours, do not read our FAQ's and understand our service in full before writing these reviews.
We served many clients over the last year and never promoted this website for positive reviews, and the backlash for the last 30 days have been due to the automation software not working which at this moment is still being fixed and since then we have shut the doors to that service and shifting our clients to our human run growth service.
Hope this clears things up!
D
D
This service does not work as advertised
This service does not work as advertised. Myself and many others spent money on this service only to have a few days of activity followed by a complete cessation of service. When requesting a refund, I did not receive an email back. Although I see they are replying to these reviews saying they will provide a refund, this is simply not the case as I have tried getting my money back multiple times. Contrary to what they are replying on these reviews, I believe that Jordan is an automated customer service system and the company is ran by a single individual who also runs multiple other online businesses such as Magari.
Response from Stellation Media x Fanbase IntelAug 15, 2019
Hi,
As stated in my previous messages we have an entire staff. 2 account managers, and 8 people working behind the scenes to update targeting, handle-free trials, handle all the support with free trials, a sales team for follow-ups and a billing department, which is what I am handling at the moment.
Jordan, is a real person and answers within a very timely matter. We have dedicated office hours and do not work over the weekend. Servings so many clients, we never promoted trust pilot for positive reviews because we never knew it existed up until now.
May you please provide us with your email address so we can look further into your complaint and handle this matter for you?
CO
Consumer
Absolute garbage and a waste of money
Absolute garbage and a waste of money. Saw growth for about 2 days and then it stopped. They said my account got disconnected, so I reconnected it. Then nothing. Reached out to customer service and they said the service would begin again in 48 hours. A week went by with still nothing. Over an entire month, I could tell someone was working to grow my account for maybe 2-3 of those days. Asked for my money back (or at least a prorated refund) for the days they didn’t do anything and got radio silence. Horrible, HORRIBLE company. Don’t use them!
Response from Stellation Media x Fanbase IntelAug 14, 2019
Hello,
May you please provide me with your email address or reach out to your account manager again so we can get this situation settled ASAP. We have a full customer support team working around the clock 5 days a week and sometimes even on the weekend, so I'd be very surprised if you did not hear back from them.
We are extremely sorry for this inconvenience and will make sure to compensate you accordingly.
Best
JO
Jordan
Stellation Media is a scam
Stellation Media is a scam. Their customer service is unhelpful, unresponsive, and generally uncaring about their clients. I have e-mailed multiple times to no response. The phone number they provide does not work. They keep sending me links to connect my IG account that do not work and then it takes a full week for them to get back to me with another link that does not work.
Response from Stellation Media x Fanbase IntelAug 7, 2019
Hi Jordan,
Our customer service teams work Monday-Friday 9am-5pm . This is a standard here in the United States, so if there is a delay it's usually because it's over the weekends. We do not offer phone support due to the number of clients, free trials and website visitors we have, we would have to have a team of 10 people and have a mini call center!
If you are having problems connecting your account, just reach out to your account manager and they will make sure your accounts connected to our service properly.
Best
D
シンウータ
Lies and scam
They tell you lots of lies.
Bots and no real people behind their customer service.
Funny, the only positive review is made by Magari, which is an apparel brand owned by the same guy who owns Stellation...
Enough said.
Is there really any good growth service out there?
-------------------------------------------------------
The same emails are sent out to everyone (yes, checked with other people).
The account has been disconnected, blaming clients for password or username changing (that never happened).
You are just struggling against Instagram regulations.
Response from Stellation Media x Fanbase IntelAug 7, 2019
Hi,
We have 3 accounts managers who are not humans, I am not even sure if there is a bot that can run a legitimate customer service team or not! If there is, I'd love to know.
We never asked our clients to give us reviews on this site, to be honest, we didn't even know it existed! Magari has been a long term of a client of ours for years now, so we reached out to them an asked. As we will be doing with a lot of other clients we have been serving over the years.
In regards to your service, I'm not sure what lies have been told. We'd be happy to help out and provide some truth. Just reach out to your account manager!
Best
ER
Elizabeth R.
Don't waste your money
Don't waste your money! They are a total scam, and I'm convinced that the "good" reviews for them scarred around the net are fake. We subscribed to their service last week after our (successful) free trial. They have not done a single thing on the account except for HURT our engagement rate.
This is a scam.
Response from Stellation Media x Fanbase IntelAug 7, 2019
Hi Elizabeth,
I am not sure how our service can be a scam if you had success with it in your 5-day free trial?
We are not the ones hurting your engagement rate, that's Instagram. They are slowly but surely decreasing the organic reach accounts have on each of their posts. This happened with Facebook business pages years ago and history is slowly but surely repeating itself.
Please reach out to your account manager and he will be happy to help you!
Best
GM
Gordana M.
Stay away from this one
Stay away from this one
Worst service ever
I paid premium promotion to Stellation Media.
The service never even started.
I exchanged e-mails during three weeks with their manager and he constantly delayed the start, but they never started the follow/unfollow cycle since it seems they are restricted by Instagram and they are having issues with their service.
They don't want to provide refund, so you will have to ask for it through your bank or paypal if you want to get your funds back.
Avoid it.
Response from Stellation Media x Fanbase IntelAug 7, 2019
Hello,
I am sorry for your inconvenience with our service, I am not sure what emails were exchanged so it's hard to step in and provide an answer to this review. Please reach out to your account manager and he'll be happy to refund you for any inconveniences you might have had!
Best
