Stellar Books PublishingReviews of stellarbookspublishing.com

UPDATE — OCTOBER 16, 2026 — FULL $2,000 REFUND ONLY Your offer to arrange a transfer of production files within five business days does not resolve my complaint. I no longer want services or project delivery from your company. I require my full $2,000 back ASAP. Bank of America declined my dispute on the basis that I authorized the transaction and directed me back to the merchant. I have never denied authorizing payment for professional publishing services. Authorization does not establish that the contracted package was professionally completed and delivered. I followed the bank’s direction: I contacted Alexandra, supplied banking documents, and requested a written resolution with commitments and deadlines. Her September 22 response said services remained suspended and final files and completed materials would not be released while the alleged chargeback remained unresolved. She demanded withdrawal of the chargeback and reinstatement of payment. My provisional $2,000 bank credit had already been removed on April 21, 2026. I supplied that evidence and requested verification with your bank. Subsequent follow-ups and my October 1 management escalation produced no substantive resolution, completed delivery, or refund. Why was your current transfer proposal not offered then? Your earlier Trustpilot response accused me of false and defamatory allegations, bad faith, and untruthful claims after money had supposedly been returned. I reject those accusations. I HAVE NOT RECEIVED THE REFUND YOU CLAIMED TO HAVE ISSUED. To BBB, you said you had not recovered the disputed funds; here, you said you issued a refund. Substantiate and reconcile those statements with traceable banking records. Replacing your response does not explain them. You also alleged I expanded the project from 100 to over 300 illustrations. I dispute that. Alexandra’s March 18 email referred to 65 original illustrations and 18 additional illustrations; your BBB response referred to 18 additional illustrations. Produce my dated authorization and any signed amendment supporting the alleged expansion to over 300. My position is that the eighteen supposedly “extra” illustrations were required solely because of your inadequate organization and restructuring of my existing manuscript and failure to align artwork with it. They were corrective requirements, not a new story or separate project. I personally reorganized the existing content and prepared its structure and index. Nevertheless, you sought another $500 through Zelle. I refused to simply pay without a written agreement defining scope, price, and a firm completion commitment. This demand, after months of unresolved corrections and delays, was one reason I pursued the chargeback. I could not keep accepting payment demands while the original package remained unfinished. I acknowledge drafts and partial materials were shared. Individual approvals do not establish completion of the whole package. The emails document unresolved corrections, missed deadlines, unanswered communications, and repeated efforts to obtain professional completion. I paid $2,000 for professional services, not incomplete files and unfinished services. I have no confidence the outstanding project will now be professionally completed in five business days. A transfer of available files is not proof every contractual obligation is complete. Through October 1, I offered professional completion OR a refund. That offer has ended. I want no further work, revisions, schedules, credits, or promises. CONFIRM IN WRITING THE EXACT DATE AND METHOD OF THE FULL $2,000 REFUND. If already paid, provide its date, amount, destination, and traceable transaction reference. Also confirm in writing that neither you nor your representatives will publish, reproduce, distribute, market, sell, display in a portfolio, adapt, license, register or use an ISBN for, or otherwise use my manuscript or project-specific creative materials without my explicit written authorization. Handle resolution through the existing consumer-protection process. I want no further direct offers of services. Files in five days are not my requested resolution. My money back is.

Fascinating. After I wrote my review, Stellar sent me the revisions on my books. I am impressed at how quickly they responded to my review. I wish they had completed corrections and revisions on my books like that. As far as inconsistencies in illustrations and things affecting the timeline, they were the ones responsible for those inconsistencies. Furthermore, they were responsible for not getting things revised correctly. Yes, I approved book 3 and 5 this morning. I could not approve book 4 because the summary was for a totally different book. It wasn't even correct grammatically. I had already told them what needed to be changed in this book summary. Why weren't my original revisions for this summary made? Why did they have to ask me today to resend that summary today? I just wrote a new one and sent it to them on my lunch break. Again, I paid them to edit and illustrate these books. Regardless, there is still just one book done and available for purchase just as I said in my original complaint. The original complaint is below. Until I have all 5 books I stand by my review. Seriously, one star is stretching it. I paid this half-baked company upfront to edit and illustrate a series of Children's books. It has been over a year and only ONE is on the market. The time line in the service agreement says it would take about a month to complete each book. There are 5 books. I signed that last September 2025. It's October 2026 and the first book in the series is the ONLY one truly finished and available out of the 5. I have to email them and repeatedly ask for things to be corrected. Customer service is NO help! They just always send me back to my editor. It has been an absolutely maddening experience. DO NOT PAY THESE PEOPLE A DIME UNTIL THEY PRODUCE THE PRODUCT!!! IN FACT, SAVE YOURSELF THE MISERY AND JUST DON'T USE THEM!!! AGAIN, ONE STAR FOR ONE BOOK OUT OF 5 ACTUALLY COMPLETED.

URGENT WARNING: Do NOT Trust Stellar Book Publishing Services I am writing this review as a serious warning to any author or entrepreneur considering doing business with Stellar Book Publishing Services. This company is a scam operation designed to lie, manipulate, and steal your money. Here’s what they did to me: • They promised to help prepare and publish my manuscript, but delivered NOTHING — no edits, no production work, no marketing support. • They charged my credit card under unrelated company names, making it extremely difficult to trace the charges or file a legal dispute. • They change company names frequently to avoid accountability and cover their tracks online. • Representatives like Celine Conor are deceptive, dishonest, and unethical. They will charm you upfront, but once they get your payment, they disappear or endlessly delay. This company stole from me — plain and simple. They took thousands of dollars under false promises and left me with nothing. 👉 My clear advice: Stay away from Stellar Book Publishing Services. They are fraudsters. They will waste your time, drain your money, and leave you with nothing but frustration and regret. Do NOT give them your trust, your manuscript, or your credit card details. Protect yourself and warn others — these people should be exposed and shut down.