Stein Mart is an American discount men and women's department store chain based in Jacksonville, Florida.
Stein Mart (steinmart.com) has 18 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Showing 6 reviews with 5 stars · Clear filters
Dyann
SteinMart exceeded my expectations. The online shopping was easy & I received good communication regarding the order. My items shipped out FAST, and arrived within a week. The quality of the clothes are good & the price was good. I have ordered 2 more times since placing the first order. All 3 times it has been a pleasure to receive my goods so fast and without error. I will definitely shop SteinMart again.
Donna
Great collection of women’s business clothes, especially suits
D J.
excellent very good quality of products
beth P.
I like their petite department! They have a great jewelry selection. I shop in the store and online. I recently placed an order and picked the more expensive option for shipping so that it would NOT go through UPS, but through USPS. I have had MANY problems with UPS. Originally USPS had the delivery, but somehow it was handed off to UPS. It took me three days to find one of my packages AFTER it had been delivered and the second package I never received. Customer service was HORRIBLE ever time I had to call. Then when I called back to reorder the exact same items that were lost by UPS, the representative wouldn't honor the discounted prices of that I had when I ordered. I decided not to replace the items. Unfortunately, I doubt that I'll be ordering online with them again because of this. They have a store about an hour away, which I try to get down to every 2 months. I wish customer service wasn't as bad as it is. I wish they had shipped the packages the way I had ordered them.
Megs
I received an ad and coupon in my email. I then used the website to place an order and it was very easy and fast and applied my promo code for $10 off. Thanks. Looking forward to receiving my shipment. I also shopped the store in person and received excellent store assistance from the assistant manager with my shoes purchase and a special size request. Again, thanks. Love your prices!
Beth J.
I love this store! Only issue is returning items, so be prepared to pay shipping, unless you can get to a physical store. The customer service has been wonderful. When ordering online, I forgot to apply promo codes two times and they issued a credit immediately. Most items are exactly as described online.