Kylie S.
Cheap knockoff of the work boots they used to be
Both my Husband and Myself have loved Steel Blue boots, but the changes to cheaper products to make their boot have made them absolute rubbish (with an expensive price tag). We have taken them to where we purchased them from and told by RSEA and Steel Blue they are outside the 6 MONTH warranty. Steel Blue said the boots fell apart due to “constant water”. Yes they have come into contact with water as they are work boots. Yes they have gotten wet they are work boot, but nothing excessively or over the top. We have since swapped boots and won’t buy Steel Blue poorly, cheaply made boots. The sale assistant said that they have had this issue with Steel Blue boots time and time again.
Response from Steel Blue USAMay 10, 2023
I’m sorry to hear about this situation. Steel Blue boots are known for their quality and durability. We have used the same high-quality materials and manufacturing facility for the past 25 years. Our boots are tested on a regular basis to ensure every pair meets the highest standards. While they are work boots and can take quite a beating, they are not indestructible or waterproof.