Paige
they don’t show proof of the actual wage VAs receive.
I worked with stealth agents from July 13 22 - Aug 31 22. At first I was extremely impressed with their service - I got set up with a zoom meeting within 24 hours to meet the VA that had been matched to my needs, and I had 3 stealth members working with me to get everything set up super smoothly. The VA I was matched with was incredible, a super fast learner and I was very happy with results. A friend then sent me a link from a review website, glassdoor.co.uk, where ex- stealth freelancers were sharing their daily wage. It was EXTREMELY low, and I confronted stealth about this, who in return got very shady and told me they weren’t able to share with me the wage that the VAs are paid. Based on the reviews I read, out of the $9 and hour I was paying Stealth, their VA would have been paid 90php of that. (Around $1.50). Since I sent Stealth a screenshot of the review on glass door, (on Aug 30th) it looks like they have added lots of positive reviews on there (from Sep 1st). Stealth also asked me, within a week of me starting to work with them, to post positive reviews for them on trust pilot, google and Facebook, some of which have been removed since I shared my feelings about how much the VA actually got paid from my $9 an hour investment, in return for free hours. I wouldn’t recommend this company to anyone who actually wants to pay their VA a fair wage. I felt absolutely awful when I found out. Once I saw direct evidence and saw how shady the stealth managers were when dealing with my asking questions, I was totally put off of this company. I really hope Stealth start paying their VAs a much better wage.
Response from StealthagentsMar 2, 2023
As with any business, it's under our discretion to disclose what we pay our workers. Many businesses don't want to disclose this number for conflict of interest reasons. We pay our wages to our workers very well and as with any business, the intent is to grow and create amazing products for our customers. We pay our agents 65% of what our clients pay us. This is more than what most companies pay 30%-50%. We spend a lot of time getting these agents to work with our company (Stealth Agents) and we go through a great deal of effort in getting them trained through our systems and processes. As a company, we don't work for free! There are people we need to pay - Operations - Hiring - Human Resources - Marketing team - Campaign managers - SEO - Web developers 65% goes to our agents. 25% goes to the team. 5-10% is our net profit. We spend a great deal of money on advertising, management, creating systems, improving processes on a daily basis and spending time on resources to creating the best experience for our clients. Our main concern is giving our clients the best experience and getting the best results. Which is a reason why we have a high stick rate and why our clients continue to give us praises. Many successful businesses will understand these concepts.