Stay SojoReviews of staysojo.com

Good, Professional and Responsive Team

Customer service during the reservation process was great. Do recommend that the in apartment housewares items be upgraded/replaced. Some basic items missing i.e. pizza cutter, measuring cups, etc.

Overall I had a very pleasant stay. The apartment was clean, comfortable and well furnished. The kitchen had all the basics for cooking a quick meal. It would have been nice to have had some instructions on how to maneuver the cable TV settings, but I eventually figured it out. The AC went out and I had to call for emergency service--repairs were done in a timely manner.

The recyclable bin was half full when I came and one of the garage doors was not closing. I think the sensors were not properly aligned. Other than that, everything is great.

Everything has been very good so far, with a few exceptions. My initial issue was that I was told I would be in Apt. 331. This was switched last minute to Apt. 460. Not usually an issue, but if I had shipped my belongings a day earlier, they would not have arrived at the correct apartment. I’m happy with my current unit, but last minute switches could have been very problematic. My coworker and I had an extremely difficult time with finding the correct location of the garage at our location on initial arrival and had to make a phone call at almost midnight to learn how to access the gate/structure. A map of the building with that area marked or defined and some instructions how to properly use the garage remote and fob to access the building would have been very beneficial, especially after traveling for 14 hours. Other than that, my unit is clean, quiet, and was pretty well set-up for my arrival. The snacks, coffee, and the small bottles and supply of household items (dish soap, dishwasher tablets, garbage bags, etc. were so appreciated until we had a chance to procure our own. It was unexpected, but I sincerely thank you for providing those items.