Sapphire ResortsReviews of staysapphire.com

Don’t fall for this so-called “investment.” It’s nothing but a headache. I was duped by the shiny promises of dream vacations and luxury, and encouraged to upgrade only to end up in a nightmare. The reality? Overpriced, underwhelming resorts that fail to deliver on even the basics. Now I’m stuck in an endless contract with ridiculous annual fees that keep piling up. This has been a complete disaster, and I regret every penny I wasted on it. Save yourself the trouble—stay far away!

Looking back, the process seems so dishonest. They didn't explain the terms clearly and now we are stuck in a contract that doesn’t work for us.

Be cautious with Sapphire Resorts. They hook you in with offers of an amazing vacation deal, but once you’re locked into the contract, it feels impossible to get out—even after paying off the loan. The annual fees go up every year, turning what seemed like a great opportunity into a financial headache. When you try to cancel, customer service isn’t much help and often dodges your questions. Save yourself the hassle and find a vacation option that’s upfront and reliable.

Be careful with their contracts! They’re full of complicated terms that are hard to understand unless you spend a lot of time reading every word.

Their sales representatives are not just persistent—they are incredibly aggressive, often pressuring consumers to sign contracts on the spot without providing adequate time for review. These contracts are filled with fine print and overly complicated terms that are difficult to understand without careful and thorough analysis. Consumers who fail to fully comprehend these terms often find themselves locked into agreements that do not meet their needs or expectations. This high-pressure approach feels manipulative and dishonest, rather than the fair and transparent business practices that consumers deserve.

This company is an absolute nightmare to be stuck in a contract with. Stay away from their resorts; you will have sales presentations that you are stuck in with very pushy people. Once they trick you into signing a contract, you’re stuck for the rest of your life. It is not worth it.

Terrible company. Lied and mislead us. Their resorts charge many extra fees, are old and dirty, and outdated. Their customer service is rude. Total scam of a company. We stayed at their top resort at the beach and left 2 days earlier because room was filled with black mold and my daughter was getting sick.

This company is a total scam, if I could rate a negative star I would, they misrepresent there program. I paid in full and was lied too and never got anything that was owed to me.