Sapphire ResortsReviews of staysapphire.com

This company is a scam!!!! You can’t even book any rooms. Don’t be tricked.

This has become an incredibly frustrating and unnecessarily difficult situation. Despite our repeated attempts to communicate, the entity holding the contract remains unyielding. We have reached out multiple times, providing comprehensive explanations and pressing reasons that make our release from the contract necessary. These are significant, non-trivial factors, but each communication has been met with a refusal to genuinely consider our request, creating a perpetual sense of being ignored and dismissed. The lack of flexibility and willingness to engage in a constructive dialogue is deeply disappointing. We feel trapped and profoundly regret entering into this agreement. Knowing this level of difficulty now, we wholeheartedly wish we had never signed the contract. This whole experience has become a considerable, ongoing burden.

Lies Lies Lies! Paying $1500 a year on top of the maintenance. This place is a scam. Tricked me with Lies and now im trying to get out. Cant even book when I want. Only can roll over points once. They told me yearly with points. I find out it's every other. Cant use cash to book when you on black out year. My main purpose was to use cash at a discounted rate. How'd I get out of this crap!

Complete scam, points allocated aren't enough to make our money worth it every year. Just pay for the vacation out of pocket, it's cheaper

Their sales pitch is on point being that we own a couple of time shares but beware. They offer additional trips with airfare but why if we can travel wherever and whenever we want to 🤔. The gift card was a positive but the $100 promotional casino vouchers are a complete waste of time. Trash them. If they offer show and dinner tickets take them and run. Read and as stated in the rest of the reviews BE WARE.

We were in Sedona Pines Resort and invited to a Sapphire Resorts presentation. We attended a long three hour, high pressure presentation that was nothing but a bunch of lies. They used the term vacation club…and never used the word “timeshare”. We were promised vacations at highly sought after locations for very low prices, if we joined the club. We bought into this club and didn’t realize that it was a timeshare and we could never book the location or times that we could travel. The annual dues were actually annual assessments that go up every year. We never were able to take the free Hawaiian vacation that was promised to us for joining. Sapphire is a fraudulent company who uses deception, lies and high pressure to manipulate people. Stay away from Sapphire Resorts!

Our experience with Sapphire Resorts has been nothing short of horrible. We’ve always felt that the service was poor overall, and yet we still fulfilled our mortgage in full. Once we owed nothing, we inquired about canceling our membership. We spoke with a woman named Candice, who told us we needed to pay them a $2,000 fee to cancel, which is absolutely ridiculous. After a bit of back and forth, she said the best they could do was $1,000, only to turn around and tell us we would only be approved for the $2,000 fee anyway. This felt like the used car salesman going to “speak to the manager,” only to come back with nothing changed. This is a heinous business practice, and we’re beyond frustrated with them. Do not do business with Sapphire Resorts or the Jockey Club. They will scam you.

The resorts are old and run down. Three years of yearly fees for a week or two in rundown hotels….not worth the time or money…