StauerReviews of stauer.com

bought both titanium atomic watches. both stopped working. took it to jeweler he was unable to open watches to change batteries! what now?

Ordered bracelet with free earrings offer and didn’t get the earrings.When I tried to call I sat on hold for an hour and no answer. I tried to send a message and no response. Very disappointed!

Ordered the Lincoln poket watch. Paid 200.00 Now you would think a 200 watch could at least keep time as a 30 Timex. No way. Watch looses 2 minutes every 4 hours and will stop for no apparent reason. Stauer does not want to repair ignored by customer service.

My elderly uncle has gifted me several pieces of jewelry from Stauer. It is some of the worst quality I have ever had. What is worse the produce has broken, ($1000) gold bracelet and they would not repair unless I purchased a warranty. My uncle is in cognitive decline and would not understand if I tried to explain to him not to ever order from this company again. Wish there was a way to let more people know how poorly made and flimsy all the products I have recieved have been.

Purchased a centurion hybrid watch in July 2021 which just stopped working was replaced in April this year now this one has stopped working customer service said this is not covered for a year surely it's a brand new watch and should be covered by a years warranty customer service were rubbish do not buy one of these watches

Lovely looking watch but strap is not fully adjustable unless you bend the links if you buy the watch especially the bluestone really Nice looking watch but if you need to take any links out good luck you will need pliers ,hammer,at least two screw drivers to pry the links appart

Christmas orders (early) not filled. when I complained they sent one small tiny item they had in stock (money clip), charged me $29 shipping. Merchandise is often very cheesy. Iam lobbying NRA to stop selling them advertising space. STAY AWAY FROM STAUER.

I've had the 2 Stauer watches I bought, have the analog dial hands die, just as the two year warrantee expired...2 years, 4 months. Replaced the batteries, the digital readouts still work, but no dial hands. Stauer won't replace them. The Timex watches I've had for 15 years still work!!....So far Stauer is striking out!!