StauerReviews of stauer.com

knife is stainless, damascus blade it pattern welded, easier to go to carazy crow and get your own kinfe making kit

I bought my watch for £100 through a Newspaper advert 4 months ago but haven’t used it because the strap was way too large. Following COVID lockdown I was finally able to get the strep shortened. Although the watch keeps time the date is not centred so the left digit on dates 10 to 31 cannot be seen. The hand on one of the smaller chronograph dials resets to the right of the 60 dial. Seems all Stauer watches appear fancy in their brochure but are the usual cheap Far East manufacture. My fault for buying on line. Recommend avoiding buying this brand.

I bought a watch over $100. You would think it would be a decent watch at that price. It was an automatic wind. Well the thing never did keep accurate time, it always stopped before morning when I took it off at night, so it had to be reset every day. About nine months into ownership, the watch winding mech died. I sought Stauer to see if they would replace it, but since I did not buy the replacement policy, no go, they only offer a 30 day warranty. Bottom line. If you want to spend that kind of money on a watch, buy from a named brand dealer NOT Stauer. They are cheap and unreliable. (Remember, you get what you pay for, except from Stauer) A nice man called and said I had $105 credit because I'm a good customer, he at least asked CS if they would do anything about the watch but answered no. Then he asked if I wanted to redeem the $105 credit, BUT he wanted me to give a credit card and pay $19.95 ship and handling. WHY can't they just take the S&H from the $105 I asked....well it's just not done. Well I am done with Stauer and advise others to shop from a more reputable company. Dr. Michael

My daughter picked a pair of earrings out of Stauer's catalog to be given to her as a Christmas present from her grandparents. The earrings were ordered in July, and are non-returnable since 30-45 days have passed. Unfortunately, they are not her style at all, and actually aren't even what she picked out due to a miscommunication. Stauer will not refund the $149. She would have been happy with the offer to exchange the earrings for something she liked. I will not recommend a jewelry company that doesn't care about customer satisfaction even if the return window has elapsed.

Ordered a watch at 129.99 plus 6.99 postage. The parcel was left outside in a recycle bin! It required NO signature, no for 6.99 I would expect a signature to be required. On opening, the presentation box was un glued. I could never give this for a Christmas present. I phoned customer service, & the lady was very pleasant. I am returning now I have the code & will be buying from elsewhere (different make obvs). They said my return postage would be refunded, I await to see after reading other reviews. Why is it we STILL buy over the internet without checking the company out. Shame on us I suppose!

After waiting over 23 days for items I purchased. Four phone calls later I gave up on receiving the items. The last conversation I had, via the telephone, with Stauer, I received rude, customer service by a representative, I am intentionally leaving out her name, that seemed not to care about my issue. On the bright side, fortunately as a result of less than satisfying customer service from their phone rep. I will be saving money, and no longer purchase or, recommend this company. All catalogs will go from my mail box into the trash. Thank You Stauer! P.S. I attempted twice to contact Stauer via the link they provided in an email to provide my feedback but their link did not work...HMM? Hopefully they have a recording of my phone call to them to improve future customer service. Or perhaps reading the negative and positive reviews management can make recommendations for improvement.