Michael
Stick to the Expensive Brands
Broken in 5 minutes while I don’t know of any of Stauer’s other products besides the multi tool I can confirm that it is unusable unless you wanna waste money on a decoration instead of a working tool.

Here's the Stauer difference: We don't have wholesalers. We don't pay rent for expensive shops or hire expensive celebrity spokespeople. We go directly to the source and make the product ourselves. Last year we bought 2 million carats of emeralds and 9 million carats of amethyst. The local store might buy 20 or 30 carats a year from wholesalers who mark up their product by about 50%.We’re getting the better deal and we pass the savings on to you. Because at the end of the day, true value comes from leaving $1,600 in your bank account and still being able to own one of nature’s most fascinating gems.Stauer is where you go to honor the triumphs of living. Honoring milestones or celebrating the joy and beauty of the love of your life. It’s the story of history, art, science, of man’s fascination with the beauty of nature. We don’t overcharge you for a little blue box; instead we will take you on the romantic journey of a lifetime.
Stauer (stauer.com) has 174 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Jewelry & Watches · Minneapolis, Minnesota
Excellent

Jewelry & Watches · Minneapolis, Minnesota
Excellent
Jewelry & Watches · Minneapolis, Minnesota
Excellent

Jewelry & Watches · Center City, Minnesota
Great
Showing 77 reviews with 1 star · Clear filters
Michael
Broken in 5 minutes while I don’t know of any of Stauer’s other products besides the multi tool I can confirm that it is unusable unless you wanna waste money on a decoration instead of a working tool.
lee M.
Ordered some thing in stock?? never got it for X mas , 20 calls later no luck. Person was really ugly to me on the phone cause i camplaned !! Never do bussiness with this company Ever again. They screwed up my chrismas now new years.
customer
I attempted to place an order after receiving discount coupons in the mail. The coupon plainly states an expiration of 12/31/25. One coupon of $54.75 - no minimum. The second states "we're giving you additional $125 OFF! with your purchase of $200 or more." The rep I can only use one. False advertisement!
Desiree L.
They hire workers through consulting firms in other countries, they pay poorly, they made us sell a $129 membership and paid us only $1 per membership, they set impossible targets for the workers, not even their best managers could not sell a membership to customers, customers can't use their purchased coupons in most catalogs because the company puts a thousand rules in place to prevent them from using them, in addition, 60% of the calls are customer complaints about their poor and terrible quality, what they sell as GOLD is gold stainless steel, the Lusso Amethyst that they gave away "for free" (but you have to pay shipping and also inssurence for pthe package) tarnishes and ruins clothes, like most of the products, Diane is a rude manipulator, she fired workers on a whim and for power within the company, if you join through SOLVO the consulting firm is also terrible, this are people who exploit their workers, they don't give days off unless they are unpaid, two companies shitty people who got together to ruin workers with the worst work experience.
Ella Cuevas W.
They are selling an australian pearls necklace and earings. I bought one for $99 but they are not real pearls, they are plastic made. The advertisement is misleading.
Byron M.
High pressure sales tactics and persistent spam marketing emails made my purchase a regrettable decision. I repeatedly requested to be removed from their subscriber lists to no avail. Absolutely awful experience!!
Rich F.
I purchased a ring on sale for $59 -- which turned into an $88 purchase after taxes and fees, such as / insurance / shipping / handling / handling and shipping and more handling / more shipping / buyer portion of the employee who filled the order that day / other fees we charge because naive' customers mindlessly pay them / secondary insurance / etc. My wife didn't like the ring so I returned it the next day, within Stauer's stated 30-day return guarantee. The "refund" was credited about a month later: $47. Doing the math, I paid $70 for NOTHING: no ring . . . no product . . . nothing. Stauer made $70 on the transaction -- without my actually receiving ANYTHING, other than being serviced for $70 by Stauer. We now receive the Statuer catalogue -- more junk mail to immediately throw away.
budh
bought a watch from stauer and it died in 6 months. this was a manual wind watch and I will NEVER buy a watch here again