StauerReviews of stauer.com

I should of checked this site and done some research. I usually do, but the ad I saw was in an American Legion magazine, so I figured it was legit. I signed up for the 99 dollar premium membership, and regretted minutes after I ordered. After browsing their website, I noticed the savings are lost because of the shipping, and the salesperson on the phone kept pushing warranties. A reputable company would warranty their watches for at least 1 year, not 30 days.I will have to call Monday to customer service. Hopefully I can recoup the money, If not, I will dispute the credit card transactions.

Watches are of poor quality, I returned the item and two months later still waiting for my refund. Terrible customer service, Would not recommend at all.

Platinum Membership (which cost me $50) is a ripoff. I became a Platinum Stauer member because of the offer of four $50 off coupons with Platinum membership. Most of the items I am interested in are listed in the catalog at an inflated price with "special" discounts frequently offered. These special offer discounts are usually worth the same as the $50 coupons I got for Platinum membership. When you click on an item to put it in the online cart you are given just one discount code entry. The special offer discount code entry is worth just as much as the membership discount card, so you gain nothing from having the membership discount card. The resultant cost of the item is the same as without platinum membership. The coupons are worthless as is Platinum membership.

Purchased a so called expensive watch from stauer looked like it came out of a cornflakes box. It was cheap looking supposed to be £199.99 wouldn't give £10 for it. Leather strap was made of plastic very light extremely disappointed. The watch was called the Night Shift more like the Night s#it lol. Don't bother and save money and time not ordering there watches. You will only send it back like I did. Dear sir or madam please stop sending your magazine's I'm not interested in your tat!

They sell jewelry and watches online. Their web site is slow and not set up well. Provides misleading information. You can't have a different "bill to" and "ship to" addresses, or the system gets confused and the order is cancelled! They also say they don't sell your email address, but thedo sell your mailing address.. On top of all that, their customer service is rude and poorly trained. As soon as I said I had a problem, they offered to just cancel the $600 order.. Go figure.