State Vital RecordsStateVitalRecords.org facilitates ordering vital records, such as birth, death and marriage certificates. Submit your order online to start your application or contact us to learn more.
State Vital Records (statevitalrecords.org) has 24 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Al P.
Don’t use this to get documents. They want you to pay a ridiculous fee to have documents sent via ups. I never received my document and they said it was lost in the mail. They want me to pay for the document again.
Adriana A.
This company claims to send birth certificate with the apostle service and charges for it and does not send it.
Response from State Vital RecordsApr 24, 2026
Hi, thank you for sharing your feedback. We do not offer apostille services, and we do not advertise or charge for them. We can assist in obtaining a birth certificate, however for an apostille, the vital record must be submitted through the appropriate state authority for the apostille process. If you have questions about a transaction, please reach out to our support team and we will be happy to look into it.
Sophie
I ordered a Birth Certificate for my daughter. I paid online, then I was asked to go to a Notarization service online and pay more in order to get my copy! Why didn't they tell us ahead of time?
Response from State Vital RecordsAug 26, 2025
Thank you for the feedback. Some birth certificate requests require notarization under state rules. We list NotaryLive as a convenient option, but customers may use any commissioned notary or complete notarization in person as there is no obligation.
HappyCustomer
Their service is awful. Ordered birth certificates for my brother on 2/6/2025. Today is Wednesday, March 19th, I called the Ohio Dept of Health to see if they had received the request. I mistakenly thought I had ordered directly from the state, not a 3rd party service. The representative I spoke with stated State Vital Records takes forever to send the requests for certificates and they don't have an order for the birth certificates in their system yet and that I should call bact next week to see if the order has been received yet. Not only that, they charged $68 for two copies, $25 per copy plus a $4 processing fee and a $14 transaction fee. Do yourself a favor and stay far, far away from these jokers and order yours directly from the state of birth. Tomorrow it will be 6 WEEKS since these were ordered. Horrible, horrible, horrible service, if you can even call is a service.
Carrie Y.
Takes 12 weeks for you to get it, but hopefully, you get it.
Response from State Vital RecordsMar 5, 2025
Thank you for your feedback. The turnaround time is based on the state's processing timeline, which unfortunately we have no control over. We understand the wait can be frustrating and appreciate your patience. If you have any questions or need updates, feel free to reach out. We're here to help!
The Vw J.
I’m in dire need of birth certificate. Paid 120.00 ish. I checked the box that said my reason for needing it was for id. Then they email me back saying they need more I download a form that I need to sign saying I’m me and it is for me. But it must be notorized. How do you get a notary without a id.? I finally found some notary who knew me so I got it sent it in. They got it and approved it. On the 28th. But no email stating they sent it. And it’s the 31st. I’m at a stand still and need it so bad.
Response from State Vital RecordsNov 5, 2024
Thank you for your feedback, and I'm sorry for any frustration caused. Since I don’t have your order details, I’m unable to check on your specific case. The notarization is a standard identity verification step and we would love to help you through the process. Please reach out to [email protected] and I’ll be happy to look into this for you!
Christina T.
Scam! Those reviews saying they received their birth certificate are fake. $43 down the drain. No one to complain to.
Response from State Vital RecordsJul 10, 2024
We'd love to help resolve this issue as quickly as possible. Please reach out to our customer support team at 888-733-7882 or via email at [email protected]. We have dedicated staff ready to assist you.
James C.
Been trying to contact this company for four days. They sent me over to get a notary notified document never gave me my ticket and now I can’t get back to any employees or the company they’ve taken my money out of my account never gave me a tracking number. Never sent me an email with a receipt was given a support number by the notary, which doesn’t work. I think this is a scam site.
