State CashmereState Cashmere is a digital native collection of modern cashmere essentials. Our vision is to reinvigorate the traditional posh and preppy cashmere category with a new sense of creativity and excitement and open our senses to the pure power of cashmere.Our cashmere comes straight from rugged Inner Mongolia where the cold climate produces the softest cashmere. Because we work directly with shepherds, you get pure cashmere and shepherds keep more profit. Happy goats, ethically raised. 100% cashmere women's and men's apparel, accessories, and home blankets.
State Cashmere (statecashmere.com) has 478 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 51 reviews with 1 star · Clear filters
CONNIE L.
I had first bought your brand at a discount store, Marshall's. I bought two of them, because they were among the thickest of cashmere sweaters. Lovely. So I wanted a different color, but the Same thicknes, and that's when I looked up your store on the web. Was I disappointed when I received your sweater in the mail?!?!??!! The material was too thin...papery. Why would you sell discount stores a better quality of sweater, than from your own store??
Customer
I purchased a sweater dress. The dress I received didn’t look like the dress on the website. It was a different color than in the picture. The quality of the material was rough, not as smooth as cashmere typically is and felt low quality. When I returned the dress I was charged a $12.00 restocking fee, whereas normally online retailers refund the full amount. I will not purchase from this vendor again.
Response from State CashmereJan 26, 2021
Hi Irena, thanks for leaving a review for us. We will keep improving the quality of our products. We have issued you a full refund. Please kindly check your email about our response to your concern. Thank you very much!
William G.
Late on shipping out so missed deadline even with expedited shipping paid for. Product return and received by merchant. Just processing refund now after 2 weeks. Will be another week before refund is received
Response from State CashmereJan 26, 2021
Hi William, thanks for leaving a review. We apologize for the delay during the holiday season. We have issued you a full refund. Please kindly check your email about our response to your concern. Thank you very much!
Emilia S.
I received sweaters with only 10% cashmere instead 30%!!!! I want to return it!! How can I make it? Because nobody answer to me!!!
Response from State CashmereJan 26, 2021
Dear Emilia, thanks for leaving a review. We apologize for the errors in our product description. We've issued you a full refund for this order. At the same time, our product page has been updated to avoid further confusion. Please kindly check your email about our response to your concern. Thank you very much!
Sky I.
I don't have the product yet, and you've crapped repeatedly every day in my inbox and via text directly after I just made a purchase. Garbage marketing. Get out of my face, please.
Response from State CashmereDec 23, 2020
Hi Sky, we apologize for the shopping experience. We've unsubscribed your account from our email and text list per your request. Thank you for shopping with us.
Xiaoning L.
I didn’t received my package , I order two shirts, I got one only , but they show delivered all .
Response from State CashmereDec 23, 2020
Hi Xiaoning, we apologize for the shopping experience. From our record, we see that our customer service rep has now solved this issue. Please check our email regarding our response on this. Thank you!
Kelly
More than ten days still not shipped
Response from State CashmereDec 23, 2020
Hi Kelly, We apologize for the shopping experience. This situation won't happen again as we’ve now updated our warehouse operation and shipping service. It won’t take that long for our order to arrive. Please kindly check your email to see our response to your concern. Thank you!
Leran W.
the sweeter seems made for kids ,sleeve are too short for adult
Response from State CashmereDec 23, 2020
Hi Leran, thanks for leaving a review for us. We will keep improving the quality of our products. Please kindly check your email about our response to your concern. Thank you very much!