StarzReviews of starz.com

Not only do they have amazing shows, but there was a billing issue and they did the right thing - and handled it quickly and correctly. Highly recommend Starz all the way around!

Shows aren’t showing, the ones that are takes to long to air! Costly stop pushing back your most viewed shows! Creates negative room!

Apparently I've had 2 subscriptions with starz doing the same length of time...how ? I could not find anything I like so I cancelled in-between Aug and Sept. 12/30/25 I started receiving emails informing me the transaction was declined for a $69.99 charge for their subscription to starz and requesting I update my account info for continued access to programing I have a prepaid card for my subscription. Did not add any money to the account because I no longer wanted starz and had cancelled already. What I had in the account covered expected charges for other bills. STARZ went back into my account and took $39.00 without my permission. This is the 5th day of waiting on a call back, the 5th day of waiting on a response from the chat feature 5th day of pushing the #0 to speak to a csr only each and every time I choose to hold for a representative they just disconnect the call when I do not agree to a call back. I did not request a discount nor did I agree to a discount nor did they have permission to remove $39.99 of my money from my account. I consider that a fraudulent transaction. In other words STARZ stole my $39.99

Does not worth it

I thought I canceled my subscription, was offered a deal, not to cancel, decline the deal; continue to cancel subscription. Lo and behold the next day I got billed for an additional year. When I went through the cancellation process again it was more careful and noted. It had to be canceled on four separate pages for separate times each of them more difficult to find them the previous. When I tried to contact stars to discuss this, I sent three emails that were never responded to, called their helpline and put in my phone number for a return call three times never to get a call. I called and waited on hold three times only to have the call disconnected after 30 minutes of being on hold. Went to their “live chat“ only to have no one ever pick up the chat! This company is absolutely predatory towards its customers and should be regulated better. It’s an absolute scam that will keep taking your money unless you figure out ways around their predatory practices. I have multiple streaming services. This is the only one that I’ve ever had issues with. Do yourself a favor and avoid it at all costs.

Horrible horrible customer service! My annual subscription was automatically renewed at $75 for a streaming service I never watch with no reminder or advance notice! I’ve been trying to get in contact with someone via phone, emailing and chat for almost 24 hrs. now with no luck!

i got charged for the full year so 80 something bucks, i hadn't used it once the previous year because its crap and i should have never allowed myself to be tricked by the cheap first year but contacting Starz for over a week now because i want my money back and there isn't a single soul of a human who has reached out or answered. I will be put on hold and 37 minutes later automated voice is saying i exceeded the wait time and a hang up lol what a joke of a company left my phone number multiple times and not a breath from anyone at Starz!

They make it difficult to unsubribe. When I thought I was unsubribed in September. I found out today that I actually was not unsubribed snd billed for six months. I was billed today but they won't refund. Im unsubribed but I can continue to to watch until June 28, 2026. There customer service number staff will only walk you through the step by step to unsubribe on line.