Starz Inc. is an American entertainment company that owns US pay television channels, a media distribution company, and animated television and movie production.
Starz (starz.com) has 228 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing228 approved reviews, newest moderated first
Michael B.
You had the best story, and the best casting, and still managed to fubar up the American Gods story, production should have gotten done to the end, and then if you wanted to break it up into seasons, you could have done it post production, now you have different actors taking over for the ones we are expecting to see, dragging ass into a fourth year. Thank for screwing it up.
Kristy B.
Honestly I am so frustrated with this service, there probably isn’t anything they can do to keep me as a subscriber. When I went on to cancel a few months back, they offered 3 months for 99cents so I decided to stay. Then, I’ll admit I forgot to cancel so I paid the 9.99 for the next month. This last month, however, I remembered I had to cancel in time, I just can’t remember exactly which method I used to do so. I want to say when I tried to log on I couldn’t remember my password. I just looked back at my emails. I reset my password and it said account inactive. I wrote a message (it must have been through the app and I wish I would have taken a screenshot) trying to get confirmation that the account was cancelled. I just spoke to a representative and basically got into a heated discussion where she said I should admit when I’m wrong and I do, when I am. However, I know I tried to cancel this account. There must have been some gliche. The month before was my fault, but not this last month. I told her, you can see we haven’t watched anything can’t you? Because, we believed the account had been cancelled until I saw we were billed again at the end of December. We are prime, Hulu, and Netflix members and honestly after what just happened with that phone call I would choose them any day over STARZ. Then, the agent told me they would delete the review if I post in a public forum. I was really hoping we could work out this misunderstanding because I don’t like to post anything but positive reviews on public forums. I emailed STARZ about my experience and never heard back. Very disappointing. This was kind of a rambling rant. But, in a nutshell, subscriber beware!
Bella N.
Signed up for their promotional $4.99 for 6 months service to watch American Gods. Got to the website and couldn't play the series. I thought it may have just been a problem with that particular show, so I tested my theory and tried to play Jumanji. Same issue. The preview worked but the actual show and movie kept giving me an error message. This was my second attempt with Starz. Had the same problem the last time with movies and tv shows not loading. Also, the actual dashboard doesn't load either, meaning you actually have to search for a particular title rather than a variety of shows and movies centered to your liking being recommended to you... like Netflix does. Their website is very dysfunctional. If they aren't going to spend the money to make it better, then they need to just cancel their streaming service all together and stick with being a cable tv service.
arielaw4
STARZ straight out stole my money. It came with my Amazon Prime membership. I cancelled the free trial very quickly and received emails from amazon about my cancellation the same day, but only received my STARZ cancellation confirmation email a WEEK AND A HALF LATER on the day my trial ended so they could charged me. I talked to 2 people from Amazon who said they couldn't retrieve my refund from them, but that they Shouldn't have charged me and they don't know how it happen. They told me I should go to my bank and dispute it.
matt L.
Absolute con they make it impossible for you to cancel and the whole service is rubbish no customer help line or online chat to help you out. Avoid this service at all costs I had to cancel my bank card for them not to take any more money.
Gloria G.
Why does STARZ make life so very difficult for their customers. I have had to send several emails asking for a code since their link does not work to get a subscription renewal. Calling them doesn't work either as you are left on hold forever or they hang up. I guess their intention is to lose customers not get any. This is insane. Customer service is just terrible.
Damian H.
Absolute DISGRACE. I've been getting charged a monthly amount for nearly 2 years and can't get it to stop. Have confirmed cancellation with them many times . Should be illegal in 2020
Swarvay
They are a scam took my money twice
