StarzReviews of starz.com

Back in August 2022 I've started a subscription with Starz Play under a £1.99 offer, the subscription reniewed automatically and in September I payed full price - £4.99 and immediately cancelled it as I wasn't using the streaming service as I though I would, however for my (unpleasant) surprise I'm still being charged in my credit card for a subscription that I've already cancelled back in September. I'd also like to highlight that is really frustrating and unacceptable that a streaming service doesn’t provide a customer service number in the UK to sort this kind of situation out.

Trash company that sends spam emails

Absolutely fuming! No reminder of renewal and as I suffer with a disability I forgot to cancel the subscription. I haven’t used the app for months and when I ask for a refund they proceed to tell me because I opened the app to cancel, they will not refund me??? What kind of sorcery is that? So how am I meant to cancel if I’m not allowed to open the app? Any excuse not to refund me so now I have paid for something I’m not even using and they don’t care. Never using this again.

Stars needs to sell some there series out to other networks instead of making fans wait 2 damn years to see what happens in the following. Their movies are on repeat. I cancelled my subscription. It's cheaper to buy the seasons 9n Amazon as there released. Where the hell is Power Book 2 season 3 jerks!!!

The representatives talk over the customer when they are attempting to explain an issue; then they get rude when they don't have the correct information. The date of 11/09 is accurate.

Starzplay really is not good. On sports it has advertisements all through and it's disappointing that having paid for subscription you are forced to see advertisements that are repeated on and on with no change or variety. Very very sad experience. Without advertisements this would be a great sports channel.

I’m binge watching a series and forced to sit through the same Stars promotional segment between each episode. Seems like my monthly fee should protect me from this. And the long intro without the option to skip it. It’s enough to make me cancel Starz and wait until the program finds it’s way to Netflix.

This is a terrible terrible company, I bought a cricket subscription despite reading all the reviews here, hoping that it would be different, but I guess I learnt my lesson the hard way. After I paid for my one month worth of subscription, just days before the T20, world cup, they've suddenly created a new paywall, which required me to pay another 100 AED extra over and above the subscription amount. I get that you want to make hay while the sun shines, but be upfront and honest about it when people are signing up for your services. There was no mention of any such separate requirement when I signed up. What other cricket is going to be broadcast this month once the T20 worldcup starts, for people to pick up your base subscription and then also having to pay four times that? Clearly predatory tactics and no ethics whatsoever. Have cancelled subscription (which won't be refunded) and HIGHLY RECOMMEND THAT NO ONE DOES ANY BUSINESS WITH THESE UNSCRUPULOUS PEOPLE.